Customer Service Jobs in Hickory, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Conover, NC (7 miles from Hickory, NC)
- 5 days ago
- Conover, NC (7 miles from Hickory, NC)
- 5 days ago
Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate Job
- Lincolnton, NC (21 miles from Hickory, NC)
- 12 days ago
- Lincolnton, NC (21 miles from Hickory, NC)
- 12 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate - Immediate Openings compensation: To be discussed....
Customer Service Associate Job Lincolnton, NC
- Lincolnton, NC (21 miles from Hickory, NC)
- 14 days ago
- Lincolnton, NC (21 miles from Hickory, NC)
- 14 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
- Morganton, NC (21 miles from Hickory, NC)
- 15 days ago
- Morganton, NC (21 miles from Hickory, NC)
- 15 days ago
service....
- Lincolnton, NC (21 miles from Hickory, NC)
- 20 days ago
- Lincolnton, NC (21 miles from Hickory, NC)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Taylorsville, NC (12 miles from Hickory, NC)
- 30+ days ago
- Taylorsville, NC (12 miles from Hickory, NC)
- 30+ days ago
In order to do so, this position requires attention to detail and excellent customer service skills....
Customer Service Representative
- Granite Falls, NC (7 miles from Hickory, NC)
- 30+ days ago
- Granite Falls, NC (7 miles from Hickory, NC)
- 30+ days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Retail Customer Service Cashier
- Newton, NC (10 miles from Hickory, NC)
- 45+ days ago
- Newton, NC (10 miles from Hickory, NC)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Hickory, NC
Moving to Hickory, NC? Find some basic demographic data about Hickory, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hickory, NC
Highest Education Level
Customer Services in Hickory, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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