Customer Service Jobs in High Point, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Winston Salem, NC (16 miles from High Point, NC)
- 45+ days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 45+ days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Representative (Loan Consutlant II)
- Lexington, NC (19 miles from High Point, NC)
- 3 hours ago
- Lexington, NC (19 miles from High Point, NC)
- 3 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Winston Salem, NC (10 miles from High Point, NC)
- 1 day ago
- Winston Salem, NC (10 miles from High Point, NC)
- 1 day ago
Store 2723205: 106 Hickory Tree Rd, Midway, North Carolina 27107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
We are looking to add a Lead Customer Service Representative to our team at Ruff Housing!...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Lexington, NC (19 miles from High Point, NC)
- 1 day ago
- Lexington, NC (19 miles from High Point, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
- Winston Salem, NC (16 miles from High Point, NC)
- 1 day ago
Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
Customer Service Agent NCGSO - UA, 1000-F Ted Johnson Pkwy, Greensboro, North Carolina, United States of America Req #1309 Thursday, September 5, 2024 Job Summary As a customer service agent you are...
Lead Customer Service Associate Job
- Greensboro, NC (14 miles from High Point, NC)
- 4 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...
Lead Customer Service Associate Job Greensboro, NC
- Greensboro, NC (14 miles from High Point, NC)
- 4 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 4 days ago
Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...
Customer Service Representative (Loan Consultant I)
- Greensboro, NC (14 miles from High Point, NC)
- 5 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 5 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 7 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 7 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Employee Benefits Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 8 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 8 days ago
Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- Greensboro, NC (14 miles from High Point, NC)
- 10 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 10 days ago
Id : REQ_558131, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...502,...
- Kernersville, NC (12 miles from High Point, NC)
- 13 days ago
- Kernersville, NC (12 miles from High Point, NC)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for High Point, NC
Moving to High Point, NC? Find some basic demographic data about High Point, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in High Point, NC
Highest Education Level
Customer Services in High Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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