Customer Service Jobs in Hillsborough, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Durham, NC (10 miles from Hillsborough, NC)
- 10 hours ago
- Durham, NC (10 miles from Hillsborough, NC)
- 10 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Lead Customer Service Representative, Full or Part Time
- Durham, NC (10 miles from Hillsborough, NC)
- 1 day ago
- Durham, NC (10 miles from Hillsborough, NC)
- 1 day ago
Store 2723780: 3321 Nc 55 Hwy, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Part-Time Remote Customer Service Representative
- Alamance, NC (23 miles from Hillsborough, NC)
- 1 day ago
- Alamance, NC (23 miles from Hillsborough, NC)
- 1 day ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkMilieu/Customer Service Representative
- Durham, NC (10 miles from Hillsborough, NC)
- 2 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 2 days ago
Description For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and...
Customer Service Representative
- Durham, NC (10 miles from Hillsborough, NC)
- 2 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 2 days ago
The North Carolina Wildlife Resources Commission is accepting applications for a Customer Service Representative (Administrative Specialist I) for our Customer Support Services (CSS) office....
Retail Customer Service Associate
- Durham, NC (10 miles from Hillsborough, NC)
- 4 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Durham, NC (10 miles from Hillsborough, NC)
- 9 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 9 days ago
service and/or office experience is required Excellent customer service skills (friendly, courteous, and helpful) Effective listening and communication skills Good grammar, voice, and diction Excellent...
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 9 days ago
- Chapel Hill, NC (7 miles from Hillsborough, NC)
- 9 days ago
the Customer Service team by the Asset Manager; and monitoring workplace safety....
- Pittsboro, NC (20 miles from Hillsborough, NC)
- 10 days ago
- Pittsboro, NC (20 miles from Hillsborough, NC)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Morrisville, NC (19 miles from Hillsborough, NC)
- 10 days ago
- Morrisville, NC (19 miles from Hillsborough, NC)
- 10 days ago
Preston Animal Hospital, a Thrive Pet Healthcare partner, is seeking a Part-Time Veterinary Client Service Representative. Our Front Desk Representative is one of the most important pieces to our...
Delivery Station Customer Service Associate
- Durham, NC (10 miles from Hillsborough, NC)
- 10 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 10 days ago
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....
Sales & Customer Service Associate
- Burlington, NC (24 miles from Hillsborough, NC)
- 12 days ago
- Burlington, NC (24 miles from Hillsborough, NC)
- 12 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer service /Sales Associate
- Morrisville, NC (19 miles from Hillsborough, NC)
- 15 days ago
- Morrisville, NC (19 miles from Hillsborough, NC)
- 15 days ago
Happy and professional disposition; hospitable and caring Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations Experience using spreadsheets and...
Senior Customer Success Representative - Federal
- Durham, NC (10 miles from Hillsborough, NC)
- 19 days ago
- Durham, NC (10 miles from Hillsborough, NC)
- 19 days ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Customer Service Representative
- Durham, NC (17 miles from Hillsborough, NC)
- 21 days ago
- Durham, NC (17 miles from Hillsborough, NC)
- 21 days ago
Requisition Number: 196942 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Demographic Data for Hillsborough, NC
Moving to Hillsborough, NC? Find some basic demographic data about Hillsborough, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hillsborough, NC
Highest Education Level
Customer Services in Hillsborough, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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