Customer Service Jobs in Holly Springs, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs

Customer Service Representative

  • Holly Springs, NC
  • 2 hours ago
  • Holly Springs, NC
  • 2 hours ago

Previous customer service, accounting or other related experience....

Customer Service Representative / CSR

  • Sanford, NC (21 miles from Holly Springs, NC)
  • 1 day ago
  • Sanford, NC (21 miles from Holly Springs, NC)
  • 1 day ago

Comfort First Heating & Cooling of Sanford, NC is seeking an enthusiastic, organized, and detail-oriented full-time Customer Service Representative / CSR to provide maximum customer service, accurately...

Customer Service Associate

  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 3 days ago
  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 3 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Apex, NC (8 miles from Holly Springs, NC)
  • 4 days ago
  • Apex, NC (8 miles from Holly Springs, NC)
  • 4 days ago

Responsibilities: Provide outstanding customer service to clients, addressing inquiries, resolving issues, and ensuring overall customer satisfaction....

Overnight Customer Service Representative

  • Apex, NC (8 miles from Holly Springs, NC)
  • 4 days ago
  • Apex, NC (8 miles from Holly Springs, NC)
  • 4 days ago

Store 2723795: 1410 W Williams St Cw, Apex, North Carolina 27523 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Success Representative (Spanish Bilingual)

  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 5 days ago
  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 5 days ago

Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Raleigh, NC Job Details $21.63 an hour 1 hour ago Qualifications Bilingual Spanish English Mid-level Communication skills Full Job...

Pharmacy Customer Service Associate

  • Holly Springs, NC
  • 6 days ago
  • Holly Springs, NC
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 6 days ago
  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 6 days ago

Job Description: We are currently looking for a Customer Service Representative for our facility in Raleigh, NC....

Customer Service Representative

  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 7 days ago
  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 7 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Customer Service Representative

  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 7 days ago
  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 7 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: Raleigh, North Carolina, United States Of America Views:0 Our Customer Service Representatives ensure that customers...

Customer Service Representative

  • Cary, NC (11 miles from Holly Springs, NC)
  • 8 days ago
  • Cary, NC (11 miles from Holly Springs, NC)
  • 8 days ago

Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments....

Customer Service Representative

  • Morrisville, NC (17 miles from Holly Springs, NC)
  • 8 days ago
  • Morrisville, NC (17 miles from Holly Springs, NC)
  • 8 days ago

Coordinate customer service with all departments within organization. Develop a close working relationship with customers, and all coordinating departments....

Lead Customer Service Representative, Full or Part Time

  • Angier, NC (12 miles from Holly Springs, NC)
  • 8 days ago
  • Angier, NC (12 miles from Holly Springs, NC)
  • 8 days ago

Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 9 days ago
  • Raleigh, NC (17 miles from Holly Springs, NC)
  • 9 days ago

Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues...

Customer Service Representative

  • Garner, NC (16 miles from Holly Springs, NC)
  • 10 days ago
  • Garner, NC (16 miles from Holly Springs, NC)
  • 10 days ago

We are seeking a Customer Service Specialist to join our team in Garner, NC!...

Demographic Data for Holly Springs, NC

Moving to Holly Springs, NC? Find some basic demographic data about Holly Springs, NC below.


Local
National
44,302
873
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Holly Springs, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Holly Springs, NC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Holly Springs, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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