Customer Service Jobs in Hope Mills, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 6 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 6 days ago
## Customer Service RepresentativeJoin our dynamic team at Foundever, where every interaction is an opportunity to make a difference!This position requires you to be on-onsite....
- Lumberton, NC (23 miles from Hope Mills, NC)
- 6 days ago
- Lumberton, NC (23 miles from Hope Mills, NC)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 6 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 6 days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 6 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 6 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Customer Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 9 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 9 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Foreclosure - Status - Client Service Representative
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 11 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 11 days ago
Foreclosure - Status - Client Service Representative Fayetteville, NC, USA Req #239 Wednesday, April 9, 2025 As a Client Service Representative on our Status team in our Foreclosure department,...
Sales & Customer Service Associate
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 17 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 17 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Licensed Customer Service Representative - Fayetteville, NC
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 25 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 25 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service Representative, Full or Part Time
- Eastover, NC (12 miles from Hope Mills, NC)
- 26 days ago
- Eastover, NC (12 miles from Hope Mills, NC)
- 26 days ago
Store 2721653: 3123 Murphy Rd, Eastover, North Carolina 28312 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Overnight Customer Service Representative
- Pembroke, NC (21 miles from Hope Mills, NC)
- 30+ days ago
- Pembroke, NC (21 miles from Hope Mills, NC)
- 30+ days ago
Store 2721649: 501 W 3rd St, Pembroke, North Carolina 28372 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Loan Consultant I)
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 29 days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 29 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Retail Customer Service Associate
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 30+ days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1450 Skibo Rd, Fayetteville, NC...
Customer Service Representative II
- Saint Pauls, NC (9 miles from Hope Mills, NC)
- 45+ days ago
- Saint Pauls, NC (9 miles from Hope Mills, NC)
- 45+ days ago
EDUCATION, EXPERIENCE AND REQUIRED SKILLS: 3+ years of experience in a high call volume customer service department....
U-Box Customer Care Representative (CDL)
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 45+ days ago
- Fayetteville, NC (9 miles from Hope Mills, NC)
- 45+ days ago
Location: 2346 Gillespie St, Fayetteville, North Carolina 28306 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys...
Customer Service Representative
- Spring Lake, NC (21 miles from Hope Mills, NC)
- 60+ days ago
- Spring Lake, NC (21 miles from Hope Mills, NC)
- 60+ days ago
Store 2704593: 1925 N Bragg Blvd, Spring Lake, North Carolina 28390 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Hope Mills, NC
Moving to Hope Mills, NC? Find some basic demographic data about Hope Mills, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hope Mills, NC
Highest Education Level
Customer Services in Hope Mills, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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