Customer Service Jobs in Indian Trail, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 87 Jobs

Customer Service Representative

  • Monroe, NC (5 miles from Indian Trail, NC)
  • 8 hours ago
  • Monroe, NC (5 miles from Indian Trail, NC)
  • 8 hours ago

Were a recruiting and staffing agency partnering with a local county government department to fill an important Customer Service role....

Customer Service Representative - Medical Scheduler (Remote)

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 8 hours ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 8 hours ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Customer Service Associate

  • Mint Hill, NC (5 miles from Indian Trail, NC)
  • 14 hours ago
  • Mint Hill, NC (5 miles from Indian Trail, NC)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Job

  • Matthews, NC (5 miles from Indian Trail, NC)
  • 17 hours ago
  • Matthews, NC (5 miles from Indian Trail, NC)
  • 17 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Client Service Representative

  • Harrisburg, NC (13 miles from Indian Trail, NC)
  • 1 day ago
  • Harrisburg, NC (13 miles from Indian Trail, NC)
  • 1 day ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...

Pharmacy Customer Service Associate

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago

Customer Service Representative 3 month contract Monday - Friday 9 AM - 6 PM Hybrid (3 days onsite/2 days remote) after training Covers jobs providing high levels of general support to relationship...

Customer Service Representative

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago

Qualifications Proficiency in Customer Service, Customer Support, and Customer Satisfaction Experience in enhancing Customer Experience and ensuring high-quality Customer Service Representatives Responsibilities...

Customer Service Representative

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 1 day ago

Our company is immediately seeking a positive, fast-paced Customer Service Representative for our office in Charlotte....

Pharmacy Customer Service Associate

  • Fort Mill, SC (21 miles from Indian Trail, NC)
  • 1 day ago
  • Fort Mill, SC (21 miles from Indian Trail, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 2 days ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 2 days ago

Business Development Center - HIC Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212 Are you looking to build a professional career with a company whose strong culture of...

Medical Equipment Customer Service Representative

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 2 days ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 2 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 2 days ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 2 days ago

Customer Service Representative Our global Fortune 500 client, with U.S. headquarters in Charlotte, NC, is a world class food service provider with a strong presence across the nation....

Customer Service Representative - (Remote) North Carolina Only

  • Monroe, NC (5 miles from Indian Trail, NC)
  • 3 days ago
  • Monroe, NC (5 miles from Indian Trail, NC)
  • 3 days ago

" Job Summary: Customer Service Representative OES, will support Decore-ative Specialties customer base in all ways from service to sales, by providing excellence through establishing relationships...

Remote Work

Customer Experience Associate

  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 3 days ago
  • Charlotte, NC (15 miles from Indian Trail, NC)
  • 3 days ago

Customer Service Center: Customer Experience Associates often work in a designated customer service center or department within the company's office....

Demographic Data for Indian Trail, NC

Moving to Indian Trail, NC? Find some basic demographic data about Indian Trail, NC below.


Local
National
39,051
984
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Indian Trail, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Indian Trail, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Indian Trail, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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