Customer Service Jobs in King, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Customer Accounts Advisor

  • Winston Salem, NC (16 miles from King, NC)
  • 45+ days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 45+ days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Retail Customer Service Cashier

  • Rural Hall, NC (6 miles from King, NC)
  • 8 hours ago
  • Rural Hall, NC (6 miles from King, NC)
  • 8 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Winston Salem, NC (24 miles from King, NC)
  • 5 days ago
  • Winston Salem, NC (24 miles from King, NC)
  • 5 days ago

Store 2723205: 106 Hickory Tree Rd, Midway, North Carolina 27107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Winston Salem, NC (16 miles from King, NC)
  • 6 days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 6 days ago

We are looking to add a Lead Customer Service Representative to our team at Ruff Housing!...

Customer Service Representative

  • Winston Salem, NC (16 miles from King, NC)
  • 6 days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 6 days ago

Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...

Customer Service Representative

  • Winston Salem, NC (16 miles from King, NC)
  • 12 days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 12 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Associate - Temporary

  • Winston Salem, NC (16 miles from King, NC)
  • 21 days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 21 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Relations Specialist

  • Winston Salem, NC (16 miles from King, NC)
  • 25 days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 25 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Associate Job

  • Winston Salem, NC (16 miles from King, NC)
  • 29 days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 29 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative

  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago

Experience: Minimum two years of experience in patient/customer service required. Minimum two years of healthcare/medical office experience required....

Customer Service Associate

  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Yadkinville, NC (21 miles from King, NC)
  • 60+ days ago
  • Yadkinville, NC (21 miles from King, NC)
  • 60+ days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Retail Customer Service Associate

  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 930 Hanes Mall Blvd, Winston Salem...

Customer Care Representative I

  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago
  • Winston Salem, NC (16 miles from King, NC)
  • 30+ days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Pilot Mountain, NC (9 miles from King, NC)
  • 30+ days ago
  • Pilot Mountain, NC (9 miles from King, NC)
  • 30+ days ago

We are searching for qualified customer service reps with personality and people skills....

Demographic Data for King, NC

Moving to King, NC? Find some basic demographic data about King, NC below.


Local
National
17,345
349
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in King, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in King, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in King, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »