Customer Service Jobs in Knightdale, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Youngsville, NC (14 miles from Knightdale, NC)
- 2 days ago
- Youngsville, NC (14 miles from Knightdale, NC)
- 2 days ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Retail Customer Service Supervisor
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative-Order Representative
- Cary, NC (17 miles from Knightdale, NC)
- 2 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 2 days ago
needed Act as a liaison between customer service, warehousing and logistics, and product supply for customer inquiry resolution....
- Clayton, NC (12 miles from Knightdale, NC)
- 3 days ago
- Clayton, NC (12 miles from Knightdale, NC)
- 3 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Part-Time Remote Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 days ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkScheduling/Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 3 days ago
Requires exceptional customer service and organizational skills. Medical terminology desired....
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 4 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...
Corporate Customer Service Representative I
- Raleigh, NC (8 miles from Knightdale, NC)
- 5 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 5 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Support Associate - Phone Servicing
- Raleigh, NC (8 miles from Knightdale, NC)
- 5 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 5 days ago
service in a phone/call center position...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Sales & Customer Service Associate
- Cary, NC (17 miles from Knightdale, NC)
- 6 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Raleigh, NC (8 miles from Knightdale, NC)
- 6 days ago
- Raleigh, NC (8 miles from Knightdale, NC)
- 6 days ago
Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....
Customer Service Associate - Part time
- Garner, NC (11 miles from Knightdale, NC)
- 7 days ago
- Garner, NC (11 miles from Knightdale, NC)
- 7 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Service Writer / Customer Service Representative- Full Time
- Cary, NC (17 miles from Knightdale, NC)
- 7 days ago
- Cary, NC (17 miles from Knightdale, NC)
- 7 days ago
We are a locally owned (Fuquay-Varina) and operated franchise has an immediate opening for a Service Writer / Customer Service Representation to fill an immediate opening....
Customer Service Associate - Temporary
- Garner, NC (11 miles from Knightdale, NC)
- 7 days ago
- Garner, NC (11 miles from Knightdale, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Knightdale, NC
Moving to Knightdale, NC? Find some basic demographic data about Knightdale, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Knightdale, NC
Highest Education Level
Customer Services in Knightdale, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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