Customer Service Jobs in Leland, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Wilmington, NC (7 miles from Leland, NC)
- 5 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Dispatcher
- Wilmington, NC (7 miles from Leland, NC)
- 7 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 7 days ago
Monitoring all general customer service email accounts and assigned personal business email accounts....
Remote WorkPharmacy Customer Service Associate
- Holden Beach, NC (18 miles from Leland, NC)
- 7 days ago
- Holden Beach, NC (18 miles from Leland, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overnight Customer Service Representative
- Southport, NC (20 miles from Leland, NC)
- 10 days ago
- Southport, NC (20 miles from Leland, NC)
- 10 days ago
Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Tech Savvy Customer Service Representative
- Wilmington, NC (7 miles from Leland, NC)
- 11 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 11 days ago
You are directly responsible for the customer service experience. It is your responsibility to assist any customer that comes through the door in a professional and timely manner....
Customer Service Representative
- Wilmington, NC (7 miles from Leland, NC)
- 15 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 15 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Retail Customer Service Associate
- Wilmington, NC (7 miles from Leland, NC)
- 18 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 412 S College Rd, Wilmington, NC...
Customer Service Representative
- Southport, NC (20 miles from Leland, NC)
- 19 days ago
- Southport, NC (20 miles from Leland, NC)
- 19 days ago
Store 2720467: 1130 N Howe St, Southport, North Carolina 28461 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative, Full or Part Time
- Castle Hayne, NC (12 miles from Leland, NC)
- 19 days ago
- Castle Hayne, NC (12 miles from Leland, NC)
- 19 days ago
Store 2720915: 5717 Castle Hayne Rd, Castle Hayne, North Carolina 28429 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Lead Customer Service Representative, Full or Part Time
- Wilmington, NC (7 miles from Leland, NC)
- 19 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 19 days ago
Store 2709202: 1620 Airport Blvd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Wilmington, NC (7 miles from Leland, NC)
- 19 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 19 days ago
Preferred Qualifications: Previous customer service experience preferred. Basic knowledge of various aircraft types and servicing a plus....
Customer Service Representative
- Wilmington, NC (7 miles from Leland, NC)
- 23 days ago
- Wilmington, NC (7 miles from Leland, NC)
- 23 days ago
The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...
Customer Service Representative, Full or Part Time
- Belville, NC
- 29 days ago
- Belville, NC
- 29 days ago
Store 2704576: 51 River Rd SE, Belville, North Carolina 28451 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Supply, NC (18 miles from Leland, NC)
- 30+ days ago
- Supply, NC (18 miles from Leland, NC)
- 30+ days ago
Store 2723487: 16 Ocean Hwy W, Supply, North Carolina 28462 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Overnight Customer Service Representative
- Castle Hayne, NC (12 miles from Leland, NC)
- 30+ days ago
- Castle Hayne, NC (12 miles from Leland, NC)
- 30+ days ago
Store 2720915: 5717 Castle Hayne Rd, Castle Hayne, North Carolina 28429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Leland, NC
Moving to Leland, NC? Find some basic demographic data about Leland, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Leland, NC
Highest Education Level
Customer Services in Leland, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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