Customer Service Jobs in Lincolnton, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 27 Jobs

2703270 Customer Service Representative

  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 16 hours ago
  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 16 hours ago

Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

  • Hickory, NC (21 miles from Lincolnton, NC)
  • 1 day ago
  • Hickory, NC (21 miles from Lincolnton, NC)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Belmont, NC (21 miles from Lincolnton, NC)
  • 1 day ago
  • Belmont, NC (21 miles from Lincolnton, NC)
  • 1 day ago

Store 2723957: 6441 Wilkinson Blvd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Sales & Customer Service Associate

  • Hickory, NC (21 miles from Lincolnton, NC)
  • 2 days ago
  • Hickory, NC (21 miles from Lincolnton, NC)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Storage Customer Service Representative

  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 2 days ago
  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Customer Service Representative

  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 5 days ago
  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 5 days ago

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Customer Service Representative to their dynamic Foundation Risk Partners Professional...

Customer Service Representative

  • Gastonia, NC (17 miles from Lincolnton, NC)
  • 5 days ago
  • Gastonia, NC (17 miles from Lincolnton, NC)
  • 5 days ago

Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....

Customer Service Representative - 1st Shift

  • Shelby, NC (22 miles from Lincolnton, NC)
  • 10 days ago
  • Shelby, NC (22 miles from Lincolnton, NC)
  • 10 days ago

As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...

Full Time - Customer Service Associate - Tool Rental - Closing

  • Lincolnton, NC
  • 12 days ago
  • Lincolnton, NC
  • 12 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Amazon Locker+ Customer Service Associate

  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 12 days ago
  • Huntersville, NC (23 miles from Lincolnton, NC)
  • 12 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative

  • Mooresville, NC (23 miles from Lincolnton, NC)
  • 13 days ago
  • Mooresville, NC (23 miles from Lincolnton, NC)
  • 13 days ago

Customer Service Representative Mooresville, NC $20-$25/hr Summary The (CSR) Customer Service Representative is responsible for focusing on assisting customers with inquiries related to high-performance...

Customer Service Representative

  • Hickory, NC (21 miles from Lincolnton, NC)
  • 14 days ago
  • Hickory, NC (21 miles from Lincolnton, NC)
  • 14 days ago

Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell,...

Medical Equipment Customer Service Representative

  • Lincolnton, NC
  • 16 days ago
  • Lincolnton, NC
  • 16 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Gastonia, NC (17 miles from Lincolnton, NC)
  • 16 days ago
  • Gastonia, NC (17 miles from Lincolnton, NC)
  • 16 days ago

Are you a people person with exceptional organizational skills and a passion for providing top-notch customer service?...

Customer Service Associate - Temporary

  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 23 days ago
  • Cornelius, NC (20 miles from Lincolnton, NC)
  • 23 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Lincolnton, NC

Moving to Lincolnton, NC? Find some basic demographic data about Lincolnton, NC below.


Local
National
38,719
793
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lincolnton, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lincolnton, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lincolnton, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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