Customer Service Jobs in Marion, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Accounts Advisor

  • Marion, NC
  • 5 days ago
  • Marion, NC
  • 5 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Retail Customer Service Cashier

  • Marion, NC
  • 3 hours ago
  • Marion, NC
  • 3 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate Job

  • Forest City, NC (21 miles from Marion, NC)
  • 2 days ago
  • Forest City, NC (21 miles from Marion, NC)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Agent - Emergency Services - Spindale, North Carolina

  • Spindale, NC (17 miles from Marion, NC)
  • 4 days ago
  • Spindale, NC (17 miles from Marion, NC)
  • 4 days ago

Job Requirements - Customer Service Agent Qualifications and experience required for the role of the Customer Service Agent: High school diploma or equivalent (preferred)....

Customer Service Representative - 1st Shift

  • Shelby, NC (23 miles from Marion, NC)
  • 10 days ago
  • Shelby, NC (23 miles from Marion, NC)
  • 10 days ago

As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...

Customer Service Representative - Patient Cashier/Customer Service

  • Rutherfordton, NC (19 miles from Marion, NC)
  • 13 days ago
  • Rutherfordton, NC (19 miles from Marion, NC)
  • 13 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration

  • Rutherfordton, NC (19 miles from Marion, NC)
  • 16 days ago
  • Rutherfordton, NC (19 miles from Marion, NC)
  • 16 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Full-Time Customer Service Representative

  • Swannanoa, NC (23 miles from Marion, NC)
  • 30+ days ago
  • Swannanoa, NC (23 miles from Marion, NC)
  • 30+ days ago

service knowledge with strong follow up skills Conduct self in a professional manner at all times A minimum of two years of related customer service experience Able to answer multi-line Qualifications...

Customer Service Representative

  • Shelby, NC (23 miles from Marion, NC)
  • 45+ days ago
  • Shelby, NC (23 miles from Marion, NC)
  • 45+ days ago

Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....

Customer Service Representative (Loan Consultant I)

  • Marion, NC
  • 45+ days ago
  • Marion, NC
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant I)

  • Marion, NC
  • 45+ days ago
  • Marion, NC
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Marion, NC

Moving to Marion, NC? Find some basic demographic data about Marion, NC below.


Local
National
10,439,413
246,359

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Marion, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Marion, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Marion, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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