Customer Service Jobs in Marion, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Job
- Forest City, NC (21 miles from Marion, NC)
- 2 days ago
- Forest City, NC (21 miles from Marion, NC)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Agent - Emergency Services - Spindale, North Carolina
- Spindale, NC (17 miles from Marion, NC)
- 4 days ago
- Spindale, NC (17 miles from Marion, NC)
- 4 days ago
Job Requirements - Customer Service Agent Qualifications and experience required for the role of the Customer Service Agent: High school diploma or equivalent (preferred)....
Customer Service Representative - 1st Shift
- Shelby, NC (23 miles from Marion, NC)
- 10 days ago
- Shelby, NC (23 miles from Marion, NC)
- 10 days ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Customer Service Representative - Patient Cashier/Customer Service
- Rutherfordton, NC (19 miles from Marion, NC)
- 13 days ago
- Rutherfordton, NC (19 miles from Marion, NC)
- 13 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration
- Rutherfordton, NC (19 miles from Marion, NC)
- 16 days ago
- Rutherfordton, NC (19 miles from Marion, NC)
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Full-Time Customer Service Representative
- Swannanoa, NC (23 miles from Marion, NC)
- 30+ days ago
- Swannanoa, NC (23 miles from Marion, NC)
- 30+ days ago
service knowledge with strong follow up skills Conduct self in a professional manner at all times A minimum of two years of related customer service experience Able to answer multi-line Qualifications...
Customer Service Representative
- Shelby, NC (23 miles from Marion, NC)
- 45+ days ago
- Shelby, NC (23 miles from Marion, NC)
- 45+ days ago
Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Demographic Data for Marion, NC
Moving to Marion, NC? Find some basic demographic data about Marion, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Marion, NC
Highest Education Level
Customer Services in Marion, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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