Customer Service Jobs in Monroe, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT Choice
- Charlotte, NC (20 miles from Monroe, NC)
- 60+ days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 60+ days ago
service....
Automotive Repair - Customer Service Representative
- Lancaster, SC (23 miles from Monroe, NC)
- moments ago
- Lancaster, SC (23 miles from Monroe, NC)
- moments ago
employment type: experience level: entry level job title: Automotive Repair- Customer Service Representative The Automotive Repair Customer Service Representative serves as the primary point of contact...
Customer Service Representative
- Mineral Springs, NC (12 miles from Monroe, NC)
- 1 day ago
- Mineral Springs, NC (12 miles from Monroe, NC)
- 1 day ago
Store 2723980: 5905 Waxhaw Hwy, Mineral Springs, North Carolina 28108 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative
- Mount Pleasant, NC (23 miles from Monroe, NC)
- 1 day ago
- Mount Pleasant, NC (23 miles from Monroe, NC)
- 1 day ago
Store 2708387: 8425 Hwy 49 N, Mt Pleasant, North Carolina 28124 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
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2703209 Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Store 2703209: 5335 Docia Crossing Rd, Charlotte, North Carolina 28269 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Store 2723924: 6500 Fairview Rd, Charlotte, North Carolina 28210 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, Full or Part Time
- Concord, NC (21 miles from Monroe, NC)
- 1 day ago
- Concord, NC (21 miles from Monroe, NC)
- 1 day ago
Store 2701492: 279 Warren C Coleman Blvd S, Concord, North Carolina 28027 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
The Customer Service Representative (CSR) position handles various types of incoming inquiries, via telephone from clients, regarding Group Retirement products as well as variable life insurance products...
Customer Service Representative
- Concord, NC (21 miles from Monroe, NC)
- 2 days ago
- Concord, NC (21 miles from Monroe, NC)
- 2 days ago
Communications and paperwork for retail accounts and other departments: Purchasing, distribution, customer service, and accounts receivable. Identify and resolve customer concerns....
Customer Care Representative I
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
service or contact center role Ability to navigate through multi-systems at once, including computer skills and technical aptitude....
Retail Customer Service Cashier
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Associate Customer Service Representative Everyday Banking
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking....
Customer Service Representative Small Business
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
About this role: Wells Fargo is seeking a Customer Service Representative in Small business. Find out why were the #1 financial services company to grow YOUR career. Apply today....
Customer Service Representative I
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines...
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Monroe, NC
Moving to Monroe, NC? Find some basic demographic data about Monroe, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, NC
Highest Education Level
Customer Services in Monroe, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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