Customer Service Jobs in Monroe, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 9 hours ago
- Charlotte, NC (20 miles from Monroe, NC)
- 9 hours ago
About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....
Customer Service Representative
- Concord, NC (21 miles from Monroe, NC)
- 9 hours ago
- Concord, NC (21 miles from Monroe, NC)
- 9 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 9 hours ago
- Charlotte, NC (20 miles from Monroe, NC)
- 9 hours ago
Position: Customer Service Representative Location: Remote (U.S....
Remote WorkCustomer Service Representative
- Pineville, NC (20 miles from Monroe, NC)
- 21 hours ago
- Pineville, NC (20 miles from Monroe, NC)
- 21 hours ago
service experience required, and the ability to meet & exceed target goals BA in Business, or another related field preferred, but not required Experience working in the industrial or manufacturing...
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Pharmacy Customer Service Associate
- Matthews, NC (8 miles from Monroe, NC)
- 21 hours ago
- Matthews, NC (8 miles from Monroe, NC)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Charlotte, NC (20 miles from Monroe, NC)
- 21 hours ago
- Charlotte, NC (20 miles from Monroe, NC)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Additional benefits information can be found here: Customer Service Qualifications: High School Diploma or GED 1+ years of experience in professional customer service Superb written and verbal communication...
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
Position: Customer Service Representative Schedule: Monday-Friday 8am-5pm Compensation: $45k-$50k annually Job Description: The Customer Service Representative fields external customer questions, complaints...
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
- Charlotte, NC (20 miles from Monroe, NC)
- 1 day ago
JOB DESCRIPTION: The Customer Service Representative responds to customer calls and emails to ensure customer satisfaction and operational efficiencies are consistently met....
Customer Service Representative Financial Services
- Concord, NC (21 miles from Monroe, NC)
- 2 days ago
- Concord, NC (21 miles from Monroe, NC)
- 2 days ago
As a Customer Service Representative - Financial Services, working onsite in Concord, NC you’ll be a part of bringing humanity to business. #experienceTTEC....
Customer Service Representative
- Matthews, NC (8 miles from Monroe, NC)
- 2 days ago
- Matthews, NC (8 miles from Monroe, NC)
- 2 days ago
service and/or administrative assistant experience Carolina Veterinary Specialists is a network of six 24-hour specialty and emergency hospitals in the Carolinas and has been providing premier veterinary...
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 3 days ago
Job Summary Under the direction of the Insides Sales Manager, the Customer Service Representative is responsible for providing sales support and customer services to MikroPul and Gas Turbine customers...
Customer Success Representative (Part-Time)
- Charlotte, NC (20 miles from Monroe, NC)
- 4 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 4 days ago
Preferred Qualifications: Previous customer service or administrative experience, particularly in a fast-paced or event-driven environment....
Remote WorkCustomer Service Representative
- Charlotte, NC (20 miles from Monroe, NC)
- 6 days ago
- Charlotte, NC (20 miles from Monroe, NC)
- 6 days ago
Overview InteLogix is seeking a Customer Service Representative to join our organization....
Demographic Data for Monroe, NC
Moving to Monroe, NC? Find some basic demographic data about Monroe, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monroe, NC
Highest Education Level
Customer Services in Monroe, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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