Customer Service Jobs in Morganton, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hickory, NC (21 miles from Morganton, NC)
- 15 hours ago
- Hickory, NC (21 miles from Morganton, NC)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Hickory, NC (21 miles from Morganton, NC)
- 1 day ago
- Hickory, NC (21 miles from Morganton, NC)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Marion, NC (17 miles from Morganton, NC)
- 4 days ago
- Marion, NC (17 miles from Morganton, NC)
- 4 days ago
service....
Customer Service Representative - 1st Shift
- Shelby, NC (24 miles from Morganton, NC)
- 9 days ago
- Shelby, NC (24 miles from Morganton, NC)
- 9 days ago
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Customer Service Representative
- Hickory, NC (21 miles from Morganton, NC)
- 13 days ago
- Hickory, NC (21 miles from Morganton, NC)
- 13 days ago
Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell,...
Retail Customer Service Associate
- Hickory, NC (21 miles from Morganton, NC)
- 30+ days ago
- Hickory, NC (21 miles from Morganton, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2435 Us Highway 70 Se, Hickory,...
Customer Service Representative
- Shelby, NC (24 miles from Morganton, NC)
- 45+ days ago
- Shelby, NC (24 miles from Morganton, NC)
- 45+ days ago
Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....
Customer Service Representative (Loan Consultant I)
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
- Marion, NC (17 miles from Morganton, NC)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Granite Falls, NC (16 miles from Morganton, NC)
- 60+ days ago
- Granite Falls, NC (16 miles from Morganton, NC)
- 60+ days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Lead Customer Service Representative
- Hickory, NC (21 miles from Morganton, NC)
- 90+ days ago
- Hickory, NC (21 miles from Morganton, NC)
- 90+ days ago
Store 2723958: 2853 N Center St, Hickory, North Carolina 28601 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Morganton, NC
Moving to Morganton, NC? Find some basic demographic data about Morganton, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Morganton, NC
Highest Education Level
Customer Services in Morganton, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »