Customer Service Jobs in Morrisville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative-Remote (Healthcare Claims)
- Raleigh, NC (11 miles from Morrisville, NC)
- 4 hours ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 4 hours ago
Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...
Remote WorkRemote Customer Service Representative
- Raleigh, NC (11 miles from Morrisville, NC)
- 8 hours ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 8 hours ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Success Representative - Power Utility
- Wendell, NC (24 miles from Morrisville, NC)
- 9 hours ago
- Wendell, NC (24 miles from Morrisville, NC)
- 9 hours ago
You'll win us over by having the following qualifications: Basic Qualifications: Bachelor's degree or technical degree. 3+ years of experience in customer service, order management, warranty, or inside...
Customer Success Representative
- Cary, NC (7 miles from Morrisville, NC)
- 1 day ago
- Cary, NC (7 miles from Morrisville, NC)
- 1 day ago
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
Customer Service Representative (Healthcare) - Remote
- Raleigh, NC (11 miles from Morrisville, NC)
- 2 days ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 2 days ago
Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...
Remote WorkCustomer Service Associate - Temporary
- Fuquay Varina, NC (22 miles from Morrisville, NC)
- 2 days ago
- Fuquay Varina, NC (22 miles from Morrisville, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representatives are expected to project a positive company image and experience through phone interaction....
- Raleigh, NC (11 miles from Morrisville, NC)
- 3 days ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 3 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
- Pittsboro, NC (19 miles from Morrisville, NC)
- 3 days ago
- Pittsboro, NC (19 miles from Morrisville, NC)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Customer Service Representative - Streets at Southpoint
- Durham, NC (10 miles from Morrisville, NC)
- 3 days ago
- Durham, NC (10 miles from Morrisville, NC)
- 3 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Customer Service Representative
- Raleigh, NC (11 miles from Morrisville, NC)
- 4 days ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 4 days ago
Customer Service certification is preferred. KNOWLEDGE, SKILLS, & ABILITIES Strong interpersonal skills with a customer service focus....
Veterinary Client Service Representative
- Holly Springs, NC (17 miles from Morrisville, NC)
- 5 days ago
- Holly Springs, NC (17 miles from Morrisville, NC)
- 5 days ago
Trinity Animal Hospital ( a Thrive Pet Healthcare Partner) is seeking a Full-Time Veterinary Customer Service Representative Pay Band: $15 - $16 hr....
Pharmacy Customer Service Associate
- Raleigh, NC (11 miles from Morrisville, NC)
- 8 days ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant I)
- Raleigh, NC (11 miles from Morrisville, NC)
- 9 days ago
- Raleigh, NC (11 miles from Morrisville, NC)
- 9 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Holly Springs, NC (17 miles from Morrisville, NC)
- 9 days ago
- Holly Springs, NC (17 miles from Morrisville, NC)
- 9 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Morrisville, NC
Moving to Morrisville, NC? Find some basic demographic data about Morrisville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Morrisville, NC
Highest Education Level
Customer Services in Morrisville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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