Customer Service Jobs in Mount Holly, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 79 Jobs

Lead Customer Service Representative Carmel Rd

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 4 hours ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 4 hours ago

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....

Lead Customer Service Representative - Birkdale Village

  • Huntersville, NC (11 miles from Mount Holly, NC)
  • 4 hours ago
  • Huntersville, NC (11 miles from Mount Holly, NC)
  • 4 hours ago

GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....

Customer Service Associate Job

  • Kannapolis, NC (22 miles from Mount Holly, NC)
  • 5 hours ago
  • Kannapolis, NC (22 miles from Mount Holly, NC)
  • 5 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative I

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 6 hours ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 6 hours ago

Overview SageSure is seeking enthusiastic Customer Service Representatives. This is an opportunity to begin a career with a young, growing insurance and technology company....

SBAF Senior Customer Service Representative

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 17 hours ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 17 hours ago

service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Ability to interact with integrity and a high level of professionalism with all levels...

Customer Support Associate (Paid Training)

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 18 hours ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 18 hours ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Customer Service Representative (Bilingual)

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 21 hours ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 21 hours ago

service experience preferred Exceptional phone etiquette Must be able to work in high stress situations Must be available to work scheduled hours...

Banking Customer Service Representative

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 21 hours ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 21 hours ago

We’re seeking Customer Service Representatives for the Credit Card Department in Charlotte, NC. This is a 6-month contract-to-hire opportunity with a leading financial institution....

Customer Service Representative

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 1 day ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 1 day ago

We are seeking a motivated and detail-oriented Customer Service Representative to join our team....

Customer Service Representative (Bilingual: Spanish/English) On-Site

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago

Job Title: Customer Service Representative (Bilingual: Spanish/English) On-Site Job Description El representante de servicio al cliente bilingue interactua con los clientes a traves de llamadas entrantes...

Customer Service Associate

  • Huntersville, NC (11 miles from Mount Holly, NC)
  • 2 days ago
  • Huntersville, NC (11 miles from Mount Holly, NC)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Kannapolis, NC (22 miles from Mount Holly, NC)
  • 2 days ago
  • Kannapolis, NC (22 miles from Mount Holly, NC)
  • 2 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Accounts Advisor

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago

service....

Part-Time Customer Service Representative

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago

TEKsystems Part-Time Customer Service Representative in Charlotte , North Carolina Description -National Campaigns Unit provides shareholder communications for public companies on behalf of internal...

Remote Work

Retail Customer Experience Associate, Hulen Mall - Full Time

  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago
  • Charlotte, NC (11 miles from Mount Holly, NC)
  • 2 days ago

Id : REQ_552092, Title : Retail Customer Experience Associate, Hulen Mall - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...951, ExternalPostedStartDate...

Demographic Data for Mount Holly, NC

Moving to Mount Holly, NC? Find some basic demographic data about Mount Holly, NC below.

Local
National
24,017
362
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Mount Holly, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mount Holly, NC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mount Holly, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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