Customer Service Jobs in New Bern, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Now Hiring: Customer Service Representative Location: New Bern NC Full-time Position Key Responsibilities: Communicate with new and existing customers over the phone Handle filing and administrative...
Customer Service Representative
- Newport, NC (23 miles from New Bern, NC)
- 16 hours ago
- Newport, NC (23 miles from New Bern, NC)
- 16 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative, Full or Part Time
- New Bern, NC
- 6 days ago
- New Bern, NC
- 6 days ago
Store 2706790: 425 Hotel Drive, New Bern, North Carolina 28562 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
- Bayboro, NC (16 miles from New Bern, NC)
- 7 days ago
- Bayboro, NC (16 miles from New Bern, NC)
- 7 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Royal Farms Customer Service Associate in New Bern , North Carolina Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all...
Royal Farms Customer Service Associate- Overnight Shift in New Bern , North Carolina Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the...
Customer Service Representative, Full or Part Time
- New Bern, NC
- 90+ days ago
- New Bern, NC
- 90+ days ago
Store 2720934: 1211 Simmons St, New Bern, North Carolina 28560 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for New Bern, NC
Moving to New Bern, NC? Find some basic demographic data about New Bern, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in New Bern, NC
Highest Education Level
Customer Services in New Bern, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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