Customer Service Jobs in New Hill, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Retail Customer Service Supervisor

  • Durham, NC (24 miles from New Hill, NC)
  • 22 hours ago
  • Durham, NC (24 miles from New Hill, NC)
  • 22 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative-Order Representative

  • Cary, NC (13 miles from New Hill, NC)
  • 1 day ago
  • Cary, NC (13 miles from New Hill, NC)
  • 1 day ago

needed Act as a liaison between customer service, warehousing and logistics, and product supply for customer inquiry resolution....

Lead Customer Service Representative, Full or Part Time

  • Durham, NC (24 miles from New Hill, NC)
  • 2 days ago
  • Durham, NC (24 miles from New Hill, NC)
  • 2 days ago

Store 2723780: 3321 Nc 55 Hwy, Durham, North Carolina 27713 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Part-Time Remote Customer Service Representative

  • Raleigh, NC (20 miles from New Hill, NC)
  • 2 days ago
  • Raleigh, NC (20 miles from New Hill, NC)
  • 2 days ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Scheduling/Customer Service Representative

  • Raleigh, NC (20 miles from New Hill, NC)
  • 2 days ago
  • Raleigh, NC (20 miles from New Hill, NC)
  • 2 days ago

Requires exceptional customer service and organizational skills. Medical terminology desired....

Milieu/Customer Service Representative

  • Durham, NC (24 miles from New Hill, NC)
  • 2 days ago
  • Durham, NC (24 miles from New Hill, NC)
  • 2 days ago

Description For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and...

Customer Service Representative

  • Durham, NC (24 miles from New Hill, NC)
  • 3 days ago
  • Durham, NC (24 miles from New Hill, NC)
  • 3 days ago

The North Carolina Wildlife Resources Commission is accepting applications for a Customer Service Representative (Administrative Specialist I) for our Customer Support Services (CSS) office....

Customer Service Representative

  • Raleigh, NC (20 miles from New Hill, NC)
  • 3 days ago
  • Raleigh, NC (20 miles from New Hill, NC)
  • 3 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...

Corporate Customer Service Representative I

  • Raleigh, NC (20 miles from New Hill, NC)
  • 4 days ago
  • Raleigh, NC (20 miles from New Hill, NC)
  • 4 days ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Customer Service Associate - Temporary

  • Holly Springs, NC (6 miles from New Hill, NC)
  • 4 days ago
  • Holly Springs, NC (6 miles from New Hill, NC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Support Associate - Phone Servicing

  • Raleigh, NC (20 miles from New Hill, NC)
  • 4 days ago
  • Raleigh, NC (20 miles from New Hill, NC)
  • 4 days ago

service in a phone/call center position...

Retail Customer Service Associate

  • Durham, NC (24 miles from New Hill, NC)
  • 4 days ago
  • Durham, NC (24 miles from New Hill, NC)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Sales & Customer Service Associate

  • Apex, NC (5 miles from New Hill, NC)
  • 5 days ago
  • Apex, NC (5 miles from New Hill, NC)
  • 5 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Raleigh, NC (20 miles from New Hill, NC)
  • 5 days ago
  • Raleigh, NC (20 miles from New Hill, NC)
  • 5 days ago

Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....

Customer Service Associate - Part time

  • Garner, NC (21 miles from New Hill, NC)
  • 6 days ago
  • Garner, NC (21 miles from New Hill, NC)
  • 6 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Demographic Data for New Hill, NC

Moving to New Hill, NC? Find some basic demographic data about New Hill, NC below.


Local
National
3,800
80
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Hill, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Hill, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Hill, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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