Customer Service Jobs in Pineville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Charlotte, NC (10 miles from Pineville, NC)
- 2 hours ago
- Charlotte, NC (10 miles from Pineville, NC)
- 2 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Monroe, NC (20 miles from Pineville, NC)
- 3 hours ago
- Monroe, NC (20 miles from Pineville, NC)
- 3 hours ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Client Service Representative, National Accounts
- Charlotte, NC (10 miles from Pineville, NC)
- 17 hours ago
- Charlotte, NC (10 miles from Pineville, NC)
- 17 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative
- Belmont, NC (12 miles from Pineville, NC)
- 1 day ago
- Belmont, NC (12 miles from Pineville, NC)
- 1 day ago
Store 2723957: 6441 Wilkinson Blvd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Monroe, NC (20 miles from Pineville, NC)
- 1 day ago
- Monroe, NC (20 miles from Pineville, NC)
- 1 day ago
Were a recruiting and staffing agency partnering with a local county government department to fill an important Customer Service role....
Customer Service Representative - Medical Scheduler (Remote)
- Charlotte, NC (10 miles from Pineville, NC)
- 1 day ago
- Charlotte, NC (10 miles from Pineville, NC)
- 1 day ago
We provide customer service to some of the nations most prominent brands....
Remote Work- Mint Hill, NC (15 miles from Pineville, NC)
- 1 day ago
- Mint Hill, NC (15 miles from Pineville, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Job
- Matthews, NC (11 miles from Pineville, NC)
- 1 day ago
- Matthews, NC (11 miles from Pineville, NC)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
- Harrisburg, NC (20 miles from Pineville, NC)
- 2 days ago
- Harrisburg, NC (20 miles from Pineville, NC)
- 2 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Pharmacy Customer Service Associate
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
Customer Service Representative 3 month contract Monday - Friday 9 AM - 6 PM Hybrid (3 days onsite/2 days remote) after training Covers jobs providing high levels of general support to relationship...
Customer Service Representative
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
Qualifications Proficiency in Customer Service, Customer Support, and Customer Satisfaction Experience in enhancing Customer Experience and ensuring high-quality Customer Service Representatives Responsibilities...
Customer Service Representative
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 2 days ago
Our company is immediately seeking a positive, fast-paced Customer Service Representative for our office in Charlotte....
Pharmacy Customer Service Associate
- Fort Mill, SC (5 miles from Pineville, NC)
- 2 days ago
- Fort Mill, SC (5 miles from Pineville, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Charlotte, NC (10 miles from Pineville, NC)
- 3 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 3 days ago
Business Development Center - HIC Location: 6030 East Independence Blvd, Charlotte, North Carolina 28212 Are you looking to build a professional career with a company whose strong culture of...
Demographic Data for Pineville, NC
Moving to Pineville, NC? Find some basic demographic data about Pineville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Pineville, NC
Highest Education Level
Customer Services in Pineville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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