Customer Service Jobs in Raleigh, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Durham, NC (21 miles from Raleigh, NC)
- moments ago
- Durham, NC (21 miles from Raleigh, NC)
- moments ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Knightdale, NC (8 miles from Raleigh, NC)
- moments ago
- Knightdale, NC (8 miles from Raleigh, NC)
- moments ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Sales & Customer Service Associate
- Apex, NC (16 miles from Raleigh, NC)
- 15 hours ago
- Apex, NC (16 miles from Raleigh, NC)
- 15 hours ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Wake Forest, NC (14 miles from Raleigh, NC)
- 21 hours ago
- Wake Forest, NC (14 miles from Raleigh, NC)
- 21 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Associate - Part time
- Garner, NC (9 miles from Raleigh, NC)
- 1 day ago
- Garner, NC (9 miles from Raleigh, NC)
- 1 day ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Service Writer / Customer Service Representative- Full Time
- Cary, NC (8 miles from Raleigh, NC)
- 1 day ago
- Cary, NC (8 miles from Raleigh, NC)
- 1 day ago
We are a locally owned (Fuquay-Varina) and operated franchise has an immediate opening for a Service Writer / Customer Service Representation to fill an immediate opening....
Customer Service Associate - Temporary
- Garner, NC (9 miles from Raleigh, NC)
- 1 day ago
- Garner, NC (9 miles from Raleigh, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service environment Possess excellent customer service skills Conceptual understanding of the Amazon, eBay and other marketplaces and online shopping experience Ability to demonstrate appropriate empathy...
Position Overview: We are seeking a Customer Service Representative (Order Triage) to join our Golf Industry Customer Service Team in Raleigh, NC!...
- Garner, NC (9 miles from Raleigh, NC)
- 1 day ago
- Garner, NC (9 miles from Raleigh, NC)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
service High school diploma or GED Driving Computer skills 1 year Communication skills Entry level Full Job Description Description Associate Customer Service Representative Raleigh Regional 8537 Six...
Remote WorkSee below for more details + Ability to multi-task / Self-manage + Bachelor's or Associates Degree - Concentrations in Business, Finance, Economics, Accounting A Day in the Role: + Provide customer...
Our client is seeking a customer-focused and detail-oriented Call Center Representative with previous experience in the banking industry. The ideal candidate will be responsible for handling...
Customer Service Representative
- Durham, NC (21 miles from Raleigh, NC)
- 5 days ago
- Durham, NC (21 miles from Raleigh, NC)
- 5 days ago
service and/or office experience is required Excellent customer service skills (friendly, courteous, and helpful) Effective listening and communication skills Good grammar, voice, and diction Excellent...
Overview POSITION TITLE (Oracle title) CUSTOMER SERVICE REPRESENTATIVE WORKING TITLE Customer Service Representative-Transportation SCHOOL/DEPARTMENT Transportation LOCATION Rock Quarry Road Office...
Demographic Data for Raleigh, NC
Moving to Raleigh, NC? Find some basic demographic data about Raleigh, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Raleigh, NC
Highest Education Level
Customer Services in Raleigh, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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