Customer Service Jobs in Rocky Mount, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Overview Engine Systems, Inc is hiring an Account Representative in Rocky Mount, NC 27804 Account Manager/ Inside Sales/Customer Service Responsibilities Generates and solicits new business for the...
Customer Service Representative (Loan Consultant I)
- Rocky Mount, NC
- 22 days ago
- Rocky Mount, NC
- 22 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Wilson, NC (19 miles from Rocky Mount, NC)
- 28 days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 28 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate- Overnight Shift
- Wilson, NC (19 miles from Rocky Mount, NC)
- 30+ days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Wilson , North Carolina Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
- Wilson, NC (19 miles from Rocky Mount, NC)
- 30+ days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 30+ days ago
Royal Farms Customer Service Associate in Wilson , North Carolina Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all...
Tax Customer Service Representative - Personal Property
- Nashville, NC (16 miles from Rocky Mount, NC)
- 30+ days ago
- Nashville, NC (16 miles from Rocky Mount, NC)
- 30+ days ago
Skill in customer service excellence and collaborative conflict resolution....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone)....
Customer Service Representative, Full or Part Time
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
- Wilson, NC (19 miles from Rocky Mount, NC)
- 90+ days ago
Store 2720939: 2928 S US 301, Wilson, North Carolina 27893 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Rocky Mount, NC
Moving to Rocky Mount, NC? Find some basic demographic data about Rocky Mount, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rocky Mount, NC
Highest Education Level
Customer Services in Rocky Mount, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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