Customer Service Jobs in Rocky Point, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Wilmington, NC (15 miles from Rocky Point, NC)
- 3 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 3 days ago
Store 2704584: 6330 Market Street, Wilmington, North Carolina 28405 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer...
Customer Service Associate - Temporary
- Leland, NC (19 miles from Rocky Point, NC)
- 5 days ago
- Leland, NC (19 miles from Rocky Point, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wilmington, NC (15 miles from Rocky Point, NC)
- 5 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 5 days ago
Customer Service Representatives en sure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires....
Customer Service Representative, Full or Part Time
- Castle Hayne, NC (9 miles from Rocky Point, NC)
- 6 days ago
- Castle Hayne, NC (9 miles from Rocky Point, NC)
- 6 days ago
Store 2720915: 5717 Castle Hayne Rd, Castle Hayne, North Carolina 28429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Wilmington, NC (15 miles from Rocky Point, NC)
- 8 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 8 days ago
Service Representative provides customer services to customers and stakeholders who contact the office by phone....
Retail Customer Service Associate
- Wilmington, NC (15 miles from Rocky Point, NC)
- 9 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 9 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Wilmington, NC (15 miles from Rocky Point, NC)
- 9 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 9 days ago
service,management,skills Full Time Hourly, Non-Exempt Overview: We are searching for an experienced Customer Service Representative at our Wilmington, NC facility....
U-Box Customer Care Representative (CDL)
- Wilmington, NC (15 miles from Rocky Point, NC)
- 10 days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 10 days ago
Location: 29 Van Campen Blvd Ste 113/115, Wilmington, North Carolina 28403 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul...
Customer Service Representative
- Castle Hayne, NC (9 miles from Rocky Point, NC)
- 11 days ago
- Castle Hayne, NC (9 miles from Rocky Point, NC)
- 11 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
- Wilmington, NC (15 miles from Rocky Point, NC)
- 30+ days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 30+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Leland, NC (19 miles from Rocky Point, NC)
- 30+ days ago
- Leland, NC (19 miles from Rocky Point, NC)
- 30+ days ago
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Retail Customer Service Associate
- Wilmington, NC (15 miles from Rocky Point, NC)
- 30+ days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 412 S College Rd, Wilmington, NC...
Sales & Customer Service Associate
- Wilmington, NC (15 miles from Rocky Point, NC)
- 30+ days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Wilmington, NC (15 miles from Rocky Point, NC)
- 60+ days ago
- Wilmington, NC (15 miles from Rocky Point, NC)
- 60+ days ago
Store 2709202: 1620 Airport Blvd, Wilmington, North Carolina 28405 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Rocky Point, NC
Moving to Rocky Point, NC? Find some basic demographic data about Rocky Point, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rocky Point, NC
Highest Education Level
Customer Services in Rocky Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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