Customer Service Jobs in Salisbury, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Part Time - Customer Service Associate - Tool Rental - Flexible
- Kannapolis, NC (19 miles from Salisbury, NC)
- 1 day ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 1 day ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
IN OFFICE Customer Service Representative & Administrative Assistant
- Concord, NC (23 miles from Salisbury, NC)
- 1 day ago
- Concord, NC (23 miles from Salisbury, NC)
- 1 day ago
IN OFFICE Customer Service Representative & Administrative Assistant Job Description Job Title: IN OFFICE-Customer Service Representative & Administrative Assistant Job Description Are you looking for...
Customer Service Representative - Corrugated Box Plant
- Concord, NC (23 miles from Salisbury, NC)
- 2 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 2 days ago
OUR VISION : Being the best customer service company in the world. OUR PURPOSE : Create packaging solutions for lifes essentials....
Customer Service Representative
- Concord, NC (23 miles from Salisbury, NC)
- 8 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service & Retail Front Desk Associate - Store#25 - 1911 Healy Dr
- Winston Salem, NC (24 miles from Salisbury, NC)
- 9 days ago
- Winston Salem, NC (24 miles from Salisbury, NC)
- 9 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Concord, NC (23 miles from Salisbury, NC)
- 9 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 9 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Retail Customer Experience Associate, Manhasset - Full Time
- China Grove, NC (12 miles from Salisbury, NC)
- 18 days ago
- China Grove, NC (12 miles from Salisbury, NC)
- 18 days ago
Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a...
Store 2707292: 115 Rowan Summit Drive, Salisbury, North Carolina 28146 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Store 2705115: 1015 E Innes St, Salisbury, North Carolina 28144 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Thomasville, NC (21 miles from Salisbury, NC)
- 22 days ago
- Thomasville, NC (21 miles from Salisbury, NC)
- 22 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative
- Mocksville, NC (14 miles from Salisbury, NC)
- 30+ days ago
- Mocksville, NC (14 miles from Salisbury, NC)
- 30+ days ago
We are currently looking for Customer Service Representative for our Mocksville, NC location....
Customer Service Representative - BILINGUAL SPANISH (Hybrid: Onsite and Remote) (Southeast Region)
- Lexington, NC (14 miles from Salisbury, NC)
- 45+ days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 45+ days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative/Dispatcher (Full-Time)
- Kannapolis, NC (19 miles from Salisbury, NC)
- 60+ days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 60+ days ago
Prior customer service experience preferred Prior service call dispatching experience preferred Experience working in a Trades/Contractor environment, preferably HVAC, a plus Experience using Successware...
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salisbury, NC
Highest Education Level
Customer Services in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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