Customer Service Jobs in Salisbury, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Part-Time Remote Customer Service Representative

  • Advance, NC (16 miles from Salisbury, NC)
  • 1 day ago
  • Advance, NC (16 miles from Salisbury, NC)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative (Loan Consutlant II)

  • Lexington, NC (14 miles from Salisbury, NC)
  • 3 days ago
  • Lexington, NC (14 miles from Salisbury, NC)
  • 3 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Pharmacy Customer Service Associate

  • Salisbury, NC
  • 4 days ago
  • Salisbury, NC
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Winston Salem, NC (24 miles from Salisbury, NC)
  • 4 days ago
  • Winston Salem, NC (24 miles from Salisbury, NC)
  • 4 days ago

Store 2723205: 106 Hickory Tree Rd, Midway, North Carolina 27107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Lexington, NC (14 miles from Salisbury, NC)
  • 5 days ago
  • Lexington, NC (14 miles from Salisbury, NC)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Bilingual Healthcare Customer Service Representative Spanish-English

  • Concord, NC (23 miles from Salisbury, NC)
  • 9 days ago
  • Concord, NC (23 miles from Salisbury, NC)
  • 9 days ago

As a Bilingual Healthcare Customer Service Representative Spanish-English working remotely in North Carolina, youll be a part of bringing humanity to business....

Seasonal Bilingual Healthcare Customer Service Representative Spanish-English Remote in North Carolina

  • Concord, NC (23 miles from Salisbury, NC)
  • 11 days ago
  • Concord, NC (23 miles from Salisbury, NC)
  • 11 days ago

As a Bilingual Healthcare Customer Service Representative – Spanish-English working remotely in North Carolina, you’ll be a part of bringing humanity to business....

Remote Work

Retail Customer Experience Associate, Bay Plaza - Full Time

  • China Grove, NC (12 miles from Salisbury, NC)
  • 13 days ago
  • China Grove, NC (12 miles from Salisbury, NC)
  • 13 days ago

Id : REQ_558238, Title : Retail Customer Experience Associate, Bay Plaza - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...575, ExternalPostedStartDate...

Retail Customer Experience Associate, Crossgates - Full Time

  • China Grove, NC (12 miles from Salisbury, NC)
  • 13 days ago
  • China Grove, NC (12 miles from Salisbury, NC)
  • 13 days ago

Id : REQ_557948, Title : Retail Customer Experience Associate, Crossgates - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...951, ExternalPostedStartDate...

Customer Service Representative

  • Concord, NC (23 miles from Salisbury, NC)
  • 14 days ago
  • Concord, NC (23 miles from Salisbury, NC)
  • 14 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative

  • Concord, NC (23 miles from Salisbury, NC)
  • 17 days ago
  • Concord, NC (23 miles from Salisbury, NC)
  • 17 days ago

Job Details Job Location : Hiller Charlotte - Concord, NC Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Customer Service Representative....

Customer Service Associate

  • Salisbury, NC
  • 19 days ago
  • Salisbury, NC
  • 19 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Seasonal Healthcare Customer Service Representative Remote in North Carolina

  • Concord, NC (23 miles from Salisbury, NC)
  • 23 days ago
  • Concord, NC (23 miles from Salisbury, NC)
  • 23 days ago

As a Healthcare Customer Service Representative working remotely in North Carolina, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Remote Work

Customer Service Associate Job

  • Kannapolis, NC (19 miles from Salisbury, NC)
  • 30+ days ago
  • Kannapolis, NC (19 miles from Salisbury, NC)
  • 30+ days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative Weekdays, AM

  • Concord, NC (23 miles from Salisbury, NC)
  • 45+ days ago
  • Concord, NC (23 miles from Salisbury, NC)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Salisbury, NC

Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.


Local
National
82,444
1,688
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Salisbury, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Salisbury, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salisbury, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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