Customer Service Jobs in Salisbury, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Part-Time Remote Customer Service Representative
- Advance, NC (16 miles from Salisbury, NC)
- 1 day ago
- Advance, NC (16 miles from Salisbury, NC)
- 1 day ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Service Representative (Loan Consutlant II)
- Lexington, NC (14 miles from Salisbury, NC)
- 3 days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Winston Salem, NC (24 miles from Salisbury, NC)
- 4 days ago
- Winston Salem, NC (24 miles from Salisbury, NC)
- 4 days ago
Store 2723205: 106 Hickory Tree Rd, Midway, North Carolina 27107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Lexington, NC (14 miles from Salisbury, NC)
- 5 days ago
- Lexington, NC (14 miles from Salisbury, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Bilingual Healthcare Customer Service Representative Spanish-English
- Concord, NC (23 miles from Salisbury, NC)
- 9 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 9 days ago
As a Bilingual Healthcare Customer Service Representative Spanish-English working remotely in North Carolina, youll be a part of bringing humanity to business....
- Concord, NC (23 miles from Salisbury, NC)
- 11 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 11 days ago
As a Bilingual Healthcare Customer Service Representative – Spanish-English working remotely in North Carolina, you’ll be a part of bringing humanity to business....
Remote WorkRetail Customer Experience Associate, Bay Plaza - Full Time
- China Grove, NC (12 miles from Salisbury, NC)
- 13 days ago
- China Grove, NC (12 miles from Salisbury, NC)
- 13 days ago
Id : REQ_558238, Title : Retail Customer Experience Associate, Bay Plaza - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...575, ExternalPostedStartDate...
Retail Customer Experience Associate, Crossgates - Full Time
- China Grove, NC (12 miles from Salisbury, NC)
- 13 days ago
- China Grove, NC (12 miles from Salisbury, NC)
- 13 days ago
Id : REQ_557948, Title : Retail Customer Experience Associate, Crossgates - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...951, ExternalPostedStartDate...
Customer Service Representative
- Concord, NC (23 miles from Salisbury, NC)
- 14 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 14 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Concord, NC (23 miles from Salisbury, NC)
- 17 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 17 days ago
Job Details Job Location : Hiller Charlotte - Concord, NC Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Customer Service Representative....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Seasonal Healthcare Customer Service Representative Remote in North Carolina
- Concord, NC (23 miles from Salisbury, NC)
- 23 days ago
- Concord, NC (23 miles from Salisbury, NC)
- 23 days ago
As a Healthcare Customer Service Representative working remotely in North Carolina, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
Remote WorkCustomer Service Associate Job
- Kannapolis, NC (19 miles from Salisbury, NC)
- 30+ days ago
- Kannapolis, NC (19 miles from Salisbury, NC)
- 30+ days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative Weekdays, AM
- Concord, NC (23 miles from Salisbury, NC)
- 45+ days ago
- Concord, NC (23 miles from Salisbury, NC)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Salisbury, NC
Moving to Salisbury, NC? Find some basic demographic data about Salisbury, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Salisbury, NC
Highest Education Level
Customer Services in Salisbury, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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