Customer Service Jobs in Selma, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Clayton, NC (11 miles from Selma, NC)
- 1 day ago
- Clayton, NC (11 miles from Selma, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wilson, NC (20 miles from Selma, NC)
- 2 days ago
- Wilson, NC (20 miles from Selma, NC)
- 2 days ago
Store 2720939: 2928 S US 301, Wilson, North Carolina 27893 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Wilson, NC (20 miles from Selma, NC)
- 2 days ago
- Wilson, NC (20 miles from Selma, NC)
- 2 days ago
Previous experience in Customer Service or Sales preferred High School Diploma or equivalent required Excellent interpersonal and communication skills Basic computer skills in various software and web-based...
Customer Service Representative (Loan Consultant II)
- Goldsboro, NC (17 miles from Selma, NC)
- 3 days ago
- Goldsboro, NC (17 miles from Selma, NC)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Knightdale, NC (18 miles from Selma, NC)
- 4 days ago
- Knightdale, NC (18 miles from Selma, NC)
- 4 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Goldsboro, NC (17 miles from Selma, NC)
- 5 days ago
- Goldsboro, NC (17 miles from Selma, NC)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Part time
- Garner, NC (18 miles from Selma, NC)
- 5 days ago
- Garner, NC (18 miles from Selma, NC)
- 5 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Associate - Temporary
- Garner, NC (18 miles from Selma, NC)
- 5 days ago
- Garner, NC (18 miles from Selma, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Benson, NC (18 miles from Selma, NC)
- 9 days ago
- Benson, NC (18 miles from Selma, NC)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Knightdale, NC (18 miles from Selma, NC)
- 12 days ago
- Knightdale, NC (18 miles from Selma, NC)
- 12 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- Garner, NC (18 miles from Selma, NC)
- 15 days ago
- Garner, NC (18 miles from Selma, NC)
- 15 days ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
Retail Customer Service Specialist
- Garner, NC (18 miles from Selma, NC)
- 25 days ago
- Garner, NC (18 miles from Selma, NC)
- 25 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Clayton, NC (11 miles from Selma, NC)
- 27 days ago
- Clayton, NC (11 miles from Selma, NC)
- 27 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Garner, NC (18 miles from Selma, NC)
- 30+ days ago
- Garner, NC (18 miles from Selma, NC)
- 30+ days ago
JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing exceptional customers relationships and capturing customer sales (in-person and over the phone)....
Retail Customer Service Associate
- Goldsboro, NC (17 miles from Selma, NC)
- 30+ days ago
- Goldsboro, NC (17 miles from Selma, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2811 N Park Dr, Goldsboro, NC 27534...
Demographic Data for Selma, NC
Moving to Selma, NC? Find some basic demographic data about Selma, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Selma, NC
Highest Education Level
Customer Services in Selma, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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