Customer Service Jobs in Shelby, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Rutherfordton, NC (22 miles from Shelby, NC)
- 6 days ago
- Rutherfordton, NC (22 miles from Shelby, NC)
- 6 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Retail Customer Service Cashier
- Marion, NC (23 miles from Shelby, NC)
- 10 days ago
- Marion, NC (23 miles from Shelby, NC)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....
CLEVELAND COUNTY WATER Customer Service Representative in Shelby , North Carolina Cleveland County Water (CCW) is seeking qualified applicants for the full-time, on-site position of Customer Service...
Customer Service Associate Job
- Lincolnton, NC (22 miles from Shelby, NC)
- 14 days ago
- Lincolnton, NC (22 miles from Shelby, NC)
- 14 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate Job Lincolnton, NC
- Lincolnton, NC (22 miles from Shelby, NC)
- 15 days ago
- Lincolnton, NC (22 miles from Shelby, NC)
- 15 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
Customer Service Representative (Loan Consultant I)
- Marion, NC (23 miles from Shelby, NC)
- 15 days ago
- Marion, NC (23 miles from Shelby, NC)
- 15 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Morganton, NC (24 miles from Shelby, NC)
- 16 days ago
- Morganton, NC (24 miles from Shelby, NC)
- 16 days ago
service....
Customer Service Representative (Loan Consultant I)
- Marion, NC (23 miles from Shelby, NC)
- 17 days ago
- Marion, NC (23 miles from Shelby, NC)
- 17 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Lincolnton, NC (22 miles from Shelby, NC)
- 21 days ago
- Lincolnton, NC (22 miles from Shelby, NC)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Cardholder Support - Healthcare - Spindale, NC
- Spindale, NC (16 miles from Shelby, NC)
- 30+ days ago
- Spindale, NC (16 miles from Shelby, NC)
- 30+ days ago
Job Requirements - Customer Service Associate Qualifications and experience required for the customer service associate role in Spindale, NC: High School Diploma or equivalent....
Customer Service Representative
- Lincolnton, NC (22 miles from Shelby, NC)
- 90+ days ago
- Lincolnton, NC (22 miles from Shelby, NC)
- 90+ days ago
Store 2723956: 1627 E Main St, Lincolnton, North Carolina 28092 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Shelby, NC
Moving to Shelby, NC? Find some basic demographic data about Shelby, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shelby, NC
Highest Education Level
Customer Services in Shelby, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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