Customer Service Jobs in Shelby, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Marion, NC (23 miles from Shelby, NC)
- 5 days ago
- Marion, NC (23 miles from Shelby, NC)
- 5 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Retail Customer Service Cashier
- Marion, NC (23 miles from Shelby, NC)
- 17 hours ago
- Marion, NC (23 miles from Shelby, NC)
- 17 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Job
- Forest City, NC (14 miles from Shelby, NC)
- 3 days ago
- Forest City, NC (14 miles from Shelby, NC)
- 3 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating...
Customer Service Representative - Patient Cashier/Customer Service
- Rutherfordton, NC (22 miles from Shelby, NC)
- 13 days ago
- Rutherfordton, NC (22 miles from Shelby, NC)
- 13 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Full Time - Customer Service Associate - Tool Rental - Closing
- Lincolnton, NC (22 miles from Shelby, NC)
- 13 days ago
- Lincolnton, NC (22 miles from Shelby, NC)
- 13 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Medical Equipment Customer Service Representative
- Lincolnton, NC (22 miles from Shelby, NC)
- 16 days ago
- Lincolnton, NC (22 miles from Shelby, NC)
- 16 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Patient Registration
- Rutherfordton, NC (22 miles from Shelby, NC)
- 17 days ago
- Rutherfordton, NC (22 miles from Shelby, NC)
- 17 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Kings Mountain, NC (18 miles from Shelby, NC)
- 28 days ago
- Kings Mountain, NC (18 miles from Shelby, NC)
- 28 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Work is performed under the moderate supervision of the Customer Service Manager and Customer Service Payment Supervisor....
Customer Service Representative (Loan Consultant I)
- Marion, NC (23 miles from Shelby, NC)
- 45+ days ago
- Marion, NC (23 miles from Shelby, NC)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Marion, NC (23 miles from Shelby, NC)
- 45+ days ago
- Marion, NC (23 miles from Shelby, NC)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Lincolnton, NC (22 miles from Shelby, NC)
- 90+ days ago
- Lincolnton, NC (22 miles from Shelby, NC)
- 90+ days ago
Store 2723956: 1627 E Main St, Lincolnton, North Carolina 28092 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Shelby, NC
Moving to Shelby, NC? Find some basic demographic data about Shelby, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shelby, NC
Highest Education Level
Customer Services in Shelby, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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