Customer Service Jobs in Smithfield, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Dunn, NC (17 miles from Smithfield, NC)
- 1 day ago
- Dunn, NC (17 miles from Smithfield, NC)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate Job Goldsboro, NC
- Goldsboro, NC (15 miles from Smithfield, NC)
- 1 day ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 1 day ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Smithfield site....
If you answered yes and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Smithfield site....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 2723119: 1137 N Brightleaf Blvd, Smithfield, North Carolina 27577 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Angier, NC (19 miles from Smithfield, NC)
- 8 days ago
- Angier, NC (19 miles from Smithfield, NC)
- 8 days ago
Store 2707212: 8380 S NC Hwy 55, Angier, North Carolina 27501-5507 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Garner, NC (17 miles from Smithfield, NC)
- 10 days ago
- Garner, NC (17 miles from Smithfield, NC)
- 10 days ago
We are seeking a Customer Service Specialist to join our team in Garner, NC!...
Customer Service/Sales Associate
- Goldsboro, NC (15 miles from Smithfield, NC)
- 11 days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 11 days ago
Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless...
Customer Service Representative, Full or Part Time
- Goldsboro, NC (15 miles from Smithfield, NC)
- 11 days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 11 days ago
Store 2706788: 2707 North William St, Goldsboro, North Carolina 27534 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate Job
- Goldsboro, NC (15 miles from Smithfield, NC)
- 30+ days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 30+ days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Angier, NC (19 miles from Smithfield, NC)
- 30+ days ago
- Angier, NC (19 miles from Smithfield, NC)
- 30+ days ago
Customer Service Representative Leading manufacturing company in Angier is hiring a Customer Service Representative to process orders for material or merchandise received by mail, phone, or personally...
Customer Service Representative (Loan Consultant I)
- Goldsboro, NC (15 miles from Smithfield, NC)
- 45+ days ago
- Goldsboro, NC (15 miles from Smithfield, NC)
- 45+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Benson, NC (9 miles from Smithfield, NC)
- 60+ days ago
- Benson, NC (9 miles from Smithfield, NC)
- 60+ days ago
Overview Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to...
- Raleigh, NC (22 miles from Smithfield, NC)
- 60+ days ago
- Raleigh, NC (22 miles from Smithfield, NC)
- 60+ days ago
We are currently hiring Customer Service Agents with a $39,000 salary in our 3 Customer Service Centers located in Raleigh (Wake), Greensboro (Guilford) and Rocky Mount (Nash)....
Demographic Data for Smithfield, NC
Moving to Smithfield, NC? Find some basic demographic data about Smithfield, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Smithfield, NC
Highest Education Level
Customer Services in Smithfield, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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