Customer Service Jobs in Statesville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative
- Conover, NC (20 miles from Statesville, NC)
- 6 days ago
- Conover, NC (20 miles from Statesville, NC)
- 6 days ago
Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Mooresville, NC (23 miles from Statesville, NC)
- 7 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Mount Mourne, NC (23 miles from Statesville, NC)
- 10 days ago
- Mount Mourne, NC (23 miles from Statesville, NC)
- 10 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Medical Equipment Customer Service Representative
- Mooresville, NC (23 miles from Statesville, NC)
- 24 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 24 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Mocksville, NC (17 miles from Statesville, NC)
- 30+ days ago
- Mocksville, NC (17 miles from Statesville, NC)
- 30+ days ago
We are currently looking for Customer Service Representative for our Mocksville, NC location....
- Taylorsville, NC (17 miles from Statesville, NC)
- 30+ days ago
- Taylorsville, NC (17 miles from Statesville, NC)
- 30+ days ago
In order to do so, this position requires attention to detail and excellent customer service skills....
Customer Service Representative
- Yadkinville, NC (21 miles from Statesville, NC)
- 30+ days ago
- Yadkinville, NC (21 miles from Statesville, NC)
- 30+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales/Customer Service Associate
- Mooresville, NC (23 miles from Statesville, NC)
- 60+ days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 60+ days ago
Hand and Stone Massage and Facial Spa, located in Mooresville, NC, is seeking a Sales/Customer Service Associates who love to meet people, make money and have fun!!...
Lead Customer Service Representative
- Mooresville, NC (23 miles from Statesville, NC)
- 90+ days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 90+ days ago
Store 2723023: 598 N Main St, Mooresville, North Carolina 28115 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative (Loan Consultant I)
- Statesville, NC
- 90+ days ago
- Statesville, NC
- 90+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Mooresville, NC (23 miles from Statesville, NC)
- 90+ days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 90+ days ago
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
Demographic Data for Statesville, NC
Moving to Statesville, NC? Find some basic demographic data about Statesville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Statesville, NC
Highest Education Level
Customer Services in Statesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »