Customer Service Jobs in Statesville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Mooresville, NC (23 miles from Statesville, NC)
- 7 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mooresville, NC (23 miles from Statesville, NC)
- 11 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 11 days ago
Customer Service Representative Mooresville, NC $20-$25/hr Summary The (CSR) Customer Service Representative is responsible for focusing on assisting customers with inquiries related to high-performance...
Partner with a team of professionals in 3 manufacturing sites to provide best in class customer service and account management....
Customer Service Representative
- Yadkinville, NC (21 miles from Statesville, NC)
- 60+ days ago
- Yadkinville, NC (21 miles from Statesville, NC)
- 60+ days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Lead Customer Service Representative
- Conover, NC (20 miles from Statesville, NC)
- 25 days ago
- Conover, NC (20 miles from Statesville, NC)
- 25 days ago
Store 2723021: 903 N Nc 16 Hwy, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
ST Customer Service Associate / Cashier (Part-Time) Mooresville Service (REQ 12084)
- Mooresville, NC (23 miles from Statesville, NC)
- 26 days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 26 days ago
Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location....
Retail Customer Service Associate
- Mooresville, NC (23 miles from Statesville, NC)
- 30+ days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 646 River Hwy, Mooresville, NC 28117...
Customer Service Representative
- Conover, NC (20 miles from Statesville, NC)
- 30+ days ago
- Conover, NC (20 miles from Statesville, NC)
- 30+ days ago
Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Mount Mourne, NC (23 miles from Statesville, NC)
- 45+ days ago
- Mount Mourne, NC (23 miles from Statesville, NC)
- 45+ days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
- Taylorsville, NC (17 miles from Statesville, NC)
- 60+ days ago
- Taylorsville, NC (17 miles from Statesville, NC)
- 60+ days ago
In order to do so, this position requires attention to detail and excellent customer service skills....
Sales/Customer Service Associate
- Mooresville, NC (23 miles from Statesville, NC)
- 90+ days ago
- Mooresville, NC (23 miles from Statesville, NC)
- 90+ days ago
Hand and Stone Massage and Facial Spa, located in Mooresville, NC, is seeking a Sales/Customer Service Associates who love to meet people, make money and have fun!!...
Demographic Data for Statesville, NC
Moving to Statesville, NC? Find some basic demographic data about Statesville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Statesville, NC
Highest Education Level
Customer Services in Statesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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