Customer Service Jobs in Taylorsville, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Newton, NC (18 miles from Taylorsville, NC)
- 5 hours ago
- Newton, NC (18 miles from Taylorsville, NC)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Hickory, NC (12 miles from Taylorsville, NC)
- 1 day ago
- Hickory, NC (12 miles from Taylorsville, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sales & Customer Service Associate
- Hickory, NC (12 miles from Taylorsville, NC)
- 2 days ago
- Hickory, NC (12 miles from Taylorsville, NC)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Statesville, NC (17 miles from Taylorsville, NC)
- 9 days ago
- Statesville, NC (17 miles from Taylorsville, NC)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Hickory, NC (12 miles from Taylorsville, NC)
- 14 days ago
- Hickory, NC (12 miles from Taylorsville, NC)
- 14 days ago
Medi Home Care, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Medi Home Care location in Hickory (Alexander, Catawba, Lincoln, McDowell,...
Customer Service Representative
- Statesville, NC (17 miles from Taylorsville, NC)
- 25 days ago
- Statesville, NC (17 miles from Taylorsville, NC)
- 25 days ago
Partner with a team of professionals in 3 manufacturing sites to provide best in class customer service and account management....
Lead Customer Service Representative
- Conover, NC (12 miles from Taylorsville, NC)
- 27 days ago
- Conover, NC (12 miles from Taylorsville, NC)
- 27 days ago
Store 2723021: 903 N Nc 16 Hwy, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retail Customer Service Associate
- Hickory, NC (12 miles from Taylorsville, NC)
- 30+ days ago
- Hickory, NC (12 miles from Taylorsville, NC)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2435 Us Highway 70 Se, Hickory,...
Customer Service Representative
- Conover, NC (12 miles from Taylorsville, NC)
- 30+ days ago
- Conover, NC (12 miles from Taylorsville, NC)
- 30+ days ago
Store 2723025: 1612 Conover Blvd E, Conover, North Carolina 28613 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
In order to do so, this position requires attention to detail and excellent customer service skills....
Customer Service Representative
- Granite Falls, NC (15 miles from Taylorsville, NC)
- 60+ days ago
- Granite Falls, NC (15 miles from Taylorsville, NC)
- 60+ days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Demographic Data for Taylorsville, NC
Moving to Taylorsville, NC? Find some basic demographic data about Taylorsville, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Taylorsville, NC
Highest Education Level
Customer Services in Taylorsville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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