Customer Service Jobs in Thomasville, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Customer Service Representative

  • Greensboro, NC (23 miles from Thomasville, NC)
  • 5 days ago
  • Greensboro, NC (23 miles from Thomasville, NC)
  • 5 days ago

SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Overnight Customer Service Representative

  • Greensboro, NC (23 miles from Thomasville, NC)
  • 2 hours ago
  • Greensboro, NC (23 miles from Thomasville, NC)
  • 2 hours ago

Store 2707955: 2200 Fleming Rd, Greensboro, North Carolina 27410 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Part-Time Remote Customer Service Representative

  • Advance, NC (19 miles from Thomasville, NC)
  • 2 hours ago
  • Advance, NC (19 miles from Thomasville, NC)
  • 2 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative (Loan Consutlant II)

  • Lexington, NC (10 miles from Thomasville, NC)
  • 2 days ago
  • Lexington, NC (10 miles from Thomasville, NC)
  • 2 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Pharmacy Customer Service Associate

  • Salisbury, NC (21 miles from Thomasville, NC)
  • 3 days ago
  • Salisbury, NC (21 miles from Thomasville, NC)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Winston Salem, NC (9 miles from Thomasville, NC)
  • 3 days ago
  • Winston Salem, NC (9 miles from Thomasville, NC)
  • 3 days ago

Store 2723205: 106 Hickory Tree Rd, Midway, North Carolina 27107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Winston Salem, NC (18 miles from Thomasville, NC)
  • 4 days ago
  • Winston Salem, NC (18 miles from Thomasville, NC)
  • 4 days ago

We are looking to add a Lead Customer Service Representative to our team at Ruff Housing!...

Customer Service Associate - Temporary

  • Lexington, NC (10 miles from Thomasville, NC)
  • 4 days ago
  • Lexington, NC (10 miles from Thomasville, NC)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Winston Salem, NC (18 miles from Thomasville, NC)
  • 4 days ago
  • Winston Salem, NC (18 miles from Thomasville, NC)
  • 4 days ago

Title: Customer Service Representative Pay rate: $18.00/hr Location: Winston Salem, NC 27103 Position Overview: Law firm with extensive experience serving the financial sector is looking for a Customer...

Customer Service Agent

  • Greensboro, NC (23 miles from Thomasville, NC)
  • 4 days ago
  • Greensboro, NC (23 miles from Thomasville, NC)
  • 4 days ago

Customer Service Agent NCGSO - UA, 1000-F Ted Johnson Pkwy, Greensboro, North Carolina, United States of America Req #1309 Thursday, September 5, 2024 Job Summary As a customer service agent you are...

Lead Customer Service Associate Job

  • Greensboro, NC (23 miles from Thomasville, NC)
  • 6 days ago
  • Greensboro, NC (23 miles from Thomasville, NC)
  • 6 days ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Lead Customer Service Associate Job Greensboro, NC

  • Greensboro, NC (23 miles from Thomasville, NC)
  • 7 days ago
  • Greensboro, NC (23 miles from Thomasville, NC)
  • 7 days ago

Bring JOY to YOUR Journey and ap ply today for our Customer Service Associate position!...

Customer Service Representative (Loan Consultant I)

  • Greensboro, NC (23 miles from Thomasville, NC)
  • 7 days ago
  • Greensboro, NC (23 miles from Thomasville, NC)
  • 7 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Winston Salem, NC (18 miles from Thomasville, NC)
  • 10 days ago
  • Winston Salem, NC (18 miles from Thomasville, NC)
  • 10 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Employee Benefits Customer Service Representative

  • Greensboro, NC (23 miles from Thomasville, NC)
  • 11 days ago
  • Greensboro, NC (23 miles from Thomasville, NC)
  • 11 days ago

Skills & Experience to Be Successful : 3+ years of customer service experience in the insurance industry....

Demographic Data for Thomasville, NC

Moving to Thomasville, NC? Find some basic demographic data about Thomasville, NC below.

Local
National
47,165
868
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Thomasville, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Thomasville, NC offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Thomasville, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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