Customer Service Jobs in Wilmington, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Leland, NC (7 miles from Wilmington, NC)
- 18 hours ago
- Leland, NC (7 miles from Wilmington, NC)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representatives en sure delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquires....
Customer Service Representative, Full or Part Time
- Castle Hayne, NC (6 miles from Wilmington, NC)
- 1 day ago
- Castle Hayne, NC (6 miles from Wilmington, NC)
- 1 day ago
Store 2720915: 5717 Castle Hayne Rd, Castle Hayne, North Carolina 28429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Service Representative provides customer services to customers and stakeholders who contact the office by phone....
The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...
- Holden Beach, NC (24 miles from Wilmington, NC)
- 5 days ago
- Holden Beach, NC (24 miles from Wilmington, NC)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
service,management,skills Full Time Hourly, Non-Exempt Overview: We are searching for an experienced Customer Service Representative at our Wilmington, NC facility....
Location: 29 Van Campen Blvd Ste 113/115, Wilmington, North Carolina 28403 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul...
Customer Service Representative
- Castle Hayne, NC (6 miles from Wilmington, NC)
- 7 days ago
- Castle Hayne, NC (6 miles from Wilmington, NC)
- 7 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Transportation Customer Service Representative - Part-Time Temporary
- Southport, NC (21 miles from Wilmington, NC)
- 12 days ago
- Southport, NC (21 miles from Wilmington, NC)
- 12 days ago
Transportation Customer Service Representative - Part-Time Temporary GENERAL STATEMENT OF JOB Under general supervision performs shift work at the Reservations and Customer Service Center and at the...
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Leland, NC (7 miles from Wilmington, NC)
- 29 days ago
- Leland, NC (7 miles from Wilmington, NC)
- 29 days ago
Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 412 S College Rd, Wilmington, NC...
Demographic Data for Wilmington, NC
Moving to Wilmington, NC? Find some basic demographic data about Wilmington, NC below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Wilmington, NC
Highest Education Level
Customer Services in Wilmington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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