Customer Service Jobs in Wilson, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Rocky Mount, NC (19 miles from Wilson, NC)
- 3 hours ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Goldsboro, NC (23 miles from Wilson, NC)
- 1 day ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Goldsboro, NC (23 miles from Wilson, NC)
- 1 day ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 1 day ago
Store 2723474: 2035 W US 70 Hwy, Goldsboro, North Carolina 27530 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Healthcare Inbound Customer Service Agent - Winston Salem, NC
- Wilson, NC
- 1 day ago
- Wilson, NC
- 1 day ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Customer Service Associate - Temporary
- Goldsboro, NC (23 miles from Wilson, NC)
- 2 days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative (Loan Consultant II)
- Goldsboro, NC (23 miles from Wilson, NC)
- 8 days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 8 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative
- Rocky Mount, NC (19 miles from Wilson, NC)
- 10 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 10 days ago
Store 2701513: 770 N Wesleyan Blvd, Rocky Mount, North Carolina 27804 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Associate Job
- Goldsboro, NC (23 miles from Wilson, NC)
- 12 days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 12 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Remote Customer Service Representative
- Seymour Johnson AFB, NC (23 miles from Wilson, NC)
- 15 days ago
- Seymour Johnson AFB, NC (23 miles from Wilson, NC)
- 15 days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
Remote WorkRetail Customer Service Associate
- Rocky Mount, NC (19 miles from Wilson, NC)
- 18 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 Tarrytown Ctr, Rocky Mount,...
Retail Customer Service Associate
- Goldsboro, NC (23 miles from Wilson, NC)
- 18 days ago
- Goldsboro, NC (23 miles from Wilson, NC)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2811 N Park Dr, Goldsboro, NC 27534...
Lead Customer Service Representative, Full or Part Time
- Wilson, NC
- 19 days ago
- Wilson, NC
- 19 days ago
Store 2723471: 4940 Raleigh Rd Pkwy W, Wilson, North Carolina 27896 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Rocky Mount, NC (19 miles from Wilson, NC)
- 20 days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 20 days ago
Overview Engine Systems, Inc is hiring an Account Representative in Rocky Mount, NC 27804 A ccount Manager/ Inside Sales/Customer Service Responsibilities Generates and solicits new business for the...
- Rocky Mount, NC (19 miles from Wilson, NC)
- 30+ days ago
- Rocky Mount, NC (19 miles from Wilson, NC)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Demographic Data for Wilson, NC
Moving to Wilson, NC? Find some basic demographic data about Wilson, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wilson, NC
Highest Education Level
Customer Services in Wilson, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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