Customer Service Jobs in Winston Salem, NC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 33 Jobs

Customer Care Representative I

  • Winston Salem, NC
  • 1 day ago
  • Winston Salem, NC
  • 1 day ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Personal Line Customer Service Representative

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 2 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 2 days ago

T he P ersonal Lines Customer Services Representative will provide prompt, efficient, and high-quality customer service within a high-volume insurance center....

Customer Service Associate

  • Winston Salem, NC
  • 5 days ago
  • Winston Salem, NC
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (2nd Shift: Mon-Fri 12 PM-9PM)

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 5 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 5 days ago

Job Overview: We are looking for a Customer Service Representative to join our Customer Service team....

Customer Service Representative

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 6 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 6 days ago

Requisition Number: 195229 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service & Retail Front Desk Associate - Store#25 - 1911 Healy Dr

  • Winston Salem, NC
  • 7 days ago
  • Winston Salem, NC
  • 7 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Temporary Customer Service Representative

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 7 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 7 days ago

The Customer Service Representative will assist prospective, current and former students; parents, faculty, staff and the University community regarding admission requirements, status of applications...

Customer Service Representative

  • Winston Salem, NC
  • 8 days ago
  • Winston Salem, NC
  • 8 days ago

We are looking to add Customer Service Representatives to our team at Ruff Housing Witt Street! *** Customer Service Representative shifts are 5:30-am - 1:00 pm & 1:00 pm - 8:15 pm....

Customer Service Representative 1

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 9 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 9 days ago

Working knowledge of computers and keyboard, with proficient skills in Microsoft Office products Minimum 2 years direct customer service preferred Physical Demands and Work Environment Able to walk...

Customer Service Representative (Onsite)

  • Winston Salem, NC
  • 11 days ago
  • Winston Salem, NC
  • 11 days ago

Overview InteLogix is seeking a Customer Service Representative to join our organization, onsite....

Bilingual (English/Spanish) Customer Care Representative (Onsite)

  • Winston Salem, NC
  • 11 days ago
  • Winston Salem, NC
  • 11 days ago

Overview InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization, onsite....

Customer Service Associate - Immediate Openings

  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 13 days ago
  • Greensboro, NC (24 miles from Winston Salem, NC)
  • 13 days ago

Customer Service Associate - Immediate Openings compensation: To be discussed....

Customer Service Associate - Immediate Openings

  • Winston Salem, NC
  • 13 days ago
  • Winston Salem, NC
  • 13 days ago

Customer Service Associate - Immediate Openings compensation: To be discussed....

Customer Service Representative / Inside Sales

  • High Point, NC (16 miles from Winston Salem, NC)
  • 14 days ago
  • High Point, NC (16 miles from Winston Salem, NC)
  • 14 days ago

As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....

Customer Service Representative - Level 1

  • Winston Salem, NC
  • 15 days ago
  • Winston Salem, NC
  • 15 days ago

Customer Service Representative - Level 1 Actuarial Management Resources, Inc....

Demographic Data for Winston Salem, NC

Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.


Local
National
272,203
6,332
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Winston Salem, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Winston Salem, NC offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Winston Salem, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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