Customer Service Jobs in Zebulon, NC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Clayton, NC (16 miles from Zebulon, NC)
- 5 hours ago
- Clayton, NC (16 miles from Zebulon, NC)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-Time Remote Customer Service Representative
- Raleigh, NC (17 miles from Zebulon, NC)
- 6 hours ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 6 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkScheduling/Customer Service Representative
- Raleigh, NC (17 miles from Zebulon, NC)
- 17 hours ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 17 hours ago
Requires exceptional customer service and organizational skills. Medical terminology desired....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 1 day ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service, support, and administration to internal and external...
Corporate Customer Service Representative I
- Raleigh, NC (17 miles from Zebulon, NC)
- 2 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 2 days ago
Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....
Customer Support Associate - Phone Servicing
- Raleigh, NC (17 miles from Zebulon, NC)
- 2 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 2 days ago
service in a phone/call center position...
Customer Service Representative
- Knightdale, NC (8 miles from Zebulon, NC)
- 2 days ago
- Knightdale, NC (8 miles from Zebulon, NC)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 3 days ago
Service team and other departments. + Demonstrate the ability to learn and support other teams outside the assigned Customer Service Team as needed....
Customer Service Associate - Part time
- Garner, NC (18 miles from Zebulon, NC)
- 4 days ago
- Garner, NC (18 miles from Zebulon, NC)
- 4 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Associate - Temporary
- Garner, NC (18 miles from Zebulon, NC)
- 4 days ago
- Garner, NC (18 miles from Zebulon, NC)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Part Time
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
service environment Possess excellent customer service skills Conceptual understanding of the Amazon, eBay and other marketplaces and online shopping experience Ability to demonstrate appropriate empathy...
Customer Service Representative - Order Triage
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 4 days ago
Position Overview: We are seeking a Customer Service Representative (Order Triage) to join our Golf Industry Customer Service Team in Raleigh, NC!...
- Garner, NC (18 miles from Zebulon, NC)
- 4 days ago
- Garner, NC (18 miles from Zebulon, NC)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Associate Customer Care Representative
- Raleigh, NC (17 miles from Zebulon, NC)
- 5 days ago
- Raleigh, NC (17 miles from Zebulon, NC)
- 5 days ago
service High school diploma or GED Driving Computer skills 1 year Communication skills Entry level Full Job Description Description Associate Customer Service Representative Raleigh Regional 8537 Six...
Remote WorkDemographic Data for Zebulon, NC
Moving to Zebulon, NC? Find some basic demographic data about Zebulon, NC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Zebulon, NC
Highest Education Level
Customer Services in Zebulon, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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