Customer Service Jobs in North Dakota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 53 Jobs

Retail Customer Service Specialist

  • West Fargo, ND
  • 10 days ago
  • West Fargo, ND
  • 10 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Representative-Bismarck ND - Urgently Hiring

  • Bismarck, ND
  • 8 hours ago
  • Bismarck, ND
  • 8 hours ago

Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....

Morning Customer Service Representative 8am-6pm

  • Bismarck, ND
  • 12 hours ago
  • Bismarck, ND
  • 12 hours ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Associate Customer Service Representative (Remote - April 2025)

  • Fargo, ND
  • 22 hours ago
  • Fargo, ND
  • 22 hours ago

What you need to succeed A High School Diploma or GED with 1 year of experience in customer service or related experience is required. 1 year of experience in an office-based setting or a contact center...

Remote Work

Part-Time Ramp and Customer Service Agent

  • Fargo, ND
  • 1 day ago
  • Fargo, ND
  • 1 day ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Early Morning Customer Service Representative 5am-2pm

  • Minot, ND
  • 1 day ago
  • Minot, ND
  • 1 day ago

by providing a superior level of customer service to members, prospective members, and guests....

Early Morning Customer Service Representative 5am-1pm

  • Bismarck, ND
  • 1 day ago
  • Bismarck, ND
  • 1 day ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Jamestown, ND
  • 3 days ago
  • Jamestown, ND
  • 3 days ago

584022220, USA Job Details Description We have an opening for a Customer Service Representative at our Customer Service Center in Jamestown, ND....

Customer Service Representative-Bismarck ND

  • Bismarck, ND
  • 4 days ago
  • Bismarck, ND
  • 4 days ago

Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....

Customer Service Representative

  • Williston, ND
  • 5 days ago
  • Williston, ND
  • 5 days ago

Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....

Customer Service Representative

  • Grand Forks, ND
  • 7 days ago
  • Grand Forks, ND
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Bismarck, ND
  • 8 days ago
  • Bismarck, ND
  • 8 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Retail Customer Service Cashier

  • Fargo, ND
  • 9 days ago
  • Fargo, ND
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Customer Service Representative

  • Bismarck, ND
  • 10 days ago
  • Bismarck, ND
  • 10 days ago

Customer Service Representative in Bismarck , North Dakota Summary: Norsk Lithium seeks a dedicated and customer-focused Customer Service Representative to join our team....

Demographic Data for North Dakota

Moving to North Dakota? Find some basic demographic data about North Dakota below.


Local
National
778,443
24,502

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in North Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Dakota offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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