Customer Service Jobs in North Dakota

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

Customer Experience Associate - Electronics

  • Minot, ND
  • 15 hours ago
  • Minot, ND
  • 15 hours ago

H-... Customer Experience Associate - Electronics United States - North Dakota - Minot AFB Intermittent 5100PB1-03 Customer Experience Associate Job Description As a Customer Experience Associate...

Retail Customer Service Associate

  • Grand Forks, ND
  • 19 hours ago
  • Grand Forks, ND
  • 19 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Airport Customer Service Agent

  • Dickinson, ND
  • 1 day ago
  • Dickinson, ND
  • 1 day ago

Airport Customer Service Agent NDDIK - UA, 11120 42nd St....

Distribution Customer Service Representative

  • Fargo, ND
  • 2 days ago
  • Fargo, ND
  • 2 days ago

Prior customer service experience. Strong communication skills and ability to build good customer relationships....

Customer Service Representative

  • Bismarck, ND
  • 4 days ago
  • Bismarck, ND
  • 4 days ago

Customer Service Representative Clerical Bismarck, ND, US Today Requisition ID: 1649 About Company: "Do what makes your heart sing." - Dr....

Customer Service Representative

  • Valley City, ND
  • 4 days ago
  • Valley City, ND
  • 4 days ago

Overview HOME HEALTH AIDE - Home Health & Hospice...Your time at work should be fulfilling. Rewarding. Inspiring. That's what you'll find when you join CHI Home Health and Hospice. Experience the...

Customer Service Representative

  • Fargo, ND
  • 5 days ago
  • Fargo, ND
  • 5 days ago

Spherion Staffing is looking for an experienced Customer Service Representative in Fargo....

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Dickinson, ND
  • 5 days ago
  • Dickinson, ND
  • 5 days ago

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)

  • Dickinson, ND
  • 6 days ago
  • Dickinson, ND
  • 6 days ago

Build lasting relationships by exemplifying our exceptionally brilliant customer service philosophy in every interaction....

Customer Service Agent

  • Fargo, ND
  • 6 days ago
  • Fargo, ND
  • 6 days ago

Shift: INSERT SHIFT HERE Guaranteed Hours Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company...

Part-Time Customer Service Representative

  • Fargo, ND
  • 6 days ago
  • Fargo, ND
  • 6 days ago

We are currently seeking a highly motivated, self-directed Part-Time Customer Service Representative to join our team in Fargo, ND! Flexible daytime schedule!...

Healthcare Customer Service Representative

  • Mountain, ND
  • 7 days ago
  • Mountain, ND
  • 7 days ago

Category :** **Customer Service/Support** **About TP** **TP is a global, digital business services company....

Remote Work

Distribution Customer Service Representative

  • Fargo, ND
  • 7 days ago
  • Fargo, ND
  • 7 days ago

Spherion Staffing has a full time opening for a Customer Service Representative....

Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

  • Dickinson, ND
  • 8 days ago
  • Dickinson, ND
  • 8 days ago

We believe our investment in top talent sets us apart and ensures our customer receive the best customer service experience possible....

Customer Service Associate

  • Fargo, ND
  • 8 days ago
  • Fargo, ND
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for North Dakota

Moving to North Dakota? Find some basic demographic data about North Dakota below.


Local
National
778,443
24,502

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in North Dakota

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in North Dakota offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Dakota
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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