Customer Service Jobs in Nova Scotia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Join us and grow your career with our retail team as a Customer Service Representative....
Store 6002050: 463 North Street, Bridgewater, Nova Scotia B4V 2W6 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
Store 6002065: 2200 Hammonds Plains Road, Hammonds Plain, Nova Scotia B4B 1M5 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Customer Experience Associate - Sackville (15 hours/week)
- Lower Sackville, NS
- 1 day ago
- Lower Sackville, NS
- 1 day ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Client Service Representative - Part-time (20 hours/week)
- Lunenburg, NS
- 6 days ago
- Lunenburg, NS
- 6 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Customer Experience Associate - Tantallon Branch (Part-Time 15 hours /week)
- Upper Tantallon, NS
- 7 days ago
- Upper Tantallon, NS
- 7 days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Retail Customer Service Coordinator Full Time Winners - Bayers Lake
- Halifax, NS
- 7 days ago
- Halifax, NS
- 7 days ago
Here are some key responsibilities of the role: Supporting a culture of high-quality customer service by maintaining operational standards....
Customer Service Agent (Hiring Immediately)
- Edwardsville, NS
- 11 days ago
- Edwardsville, NS
- 11 days ago
We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions....
ideas to solve problems Thinking quickly and offering suggestions Great to have: Customer service experience Motivation to advance in your career!...
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Customer Experience Associate - Port Hawkesbury, NS (22.5 Hours/ Week)
- Port Hawkesbury, NS
- 14 days ago
- Port Hawkesbury, NS
- 14 days ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Store 6002049: 150 Victoria Street, Lunenburg, Nova Scotia B0J 2C0 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
We are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team....
Please note that this only applies to the Customer Service Representative position....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Nova Scotia
Highest Education Level
Customer Services in Nova Scotia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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