Customer Service Jobs in Nova Scotia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Barrington Passage, NS
- moments ago
- Barrington Passage, NS
- moments ago
Store 6002124: 3704 Highway 3, Barrington Passage, Nova Scotia B0W 1G0 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee Discount...
Store 6002071: 5477 Prospect Road, New Minas, Nova Scotia B4N 3K9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Ensures that the customer receive world class customer service and sales support. Qualifications: Strong oral and written communication skills....
service experience Motivation to advance in your career!...
We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....
This position supports customer service, technical support, and customer sales interactions....
This position supports customer service, technical support, and customer sales interactions....
We are looking for Customer Service Representative to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions....
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Customer Service Representative (Hiring Immediately)
- Sydney, NS
- 90+ days ago
- Sydney, NS
- 90+ days ago
We are looking for customer service agents to join our rapidly growing team!...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Nova Scotia
Highest Education Level
Customer Services in Nova Scotia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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