Customer Service Jobs in Ohio
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Columbus, OH
- 3 days ago
- Liberty Mutual Insurance
- Columbus, OH
- 3 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkAirport Customer Service Agent (United) - CAK
- North Canton, OH
- moments ago
- North Canton, OH
- moments ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
What does a typical day look like for our Verizon Customer Service Representative?...
Apply for FYZICALs Customer Service Representative job opening today!...
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MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
At OneMain, Customer Service Representatives empower customers understanding customer needs and providing solutions....
Customer Care Representative, Remote 3.5 3.5 out of 5 stars Columbus, OH Remote Company Description Sutherland is seeking Customer Service Reps to deliver exceptional service and solutions to customers...
Remote WorkStrong customer service skills and the ability to satisfactorily resolve issues. Category Code: JN003...
Position Summary: Hospeco Brands Group is searching for a Customer Service Rep to join our team!...
The Dispensary Agent will be cross-trained in all order fulfillment activities which includes preparing orders, entering product information, calling patients with product requests and admitting patients...
Nearest Major Market: Toledo Job Segment: Customer Service Representative, Data Entry, 2nd Shift, Part Time, Customer Service, Administrative, Night Apply now "...
We're hiring a Customer Service Representative to join a growing team in Wilmington, OH....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative - Employee Assistance Program (Friday-Tuesday 8:30am-5:00pm EST)
- Columbus, OH
- 12 hours ago
- Columbus, OH
- 12 hours ago
**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....
Distribution Customer Service Representative
- Lockbourne, OH
- 13 hours ago
- Lockbourne, OH
- 13 hours ago
Job Description The Expeditors International Columbus, OH branch is in immediate need of a Distribution Customer Service Representative with a record of providing excellent customer service....
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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