Customer Service Jobs in Ohio
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
Experience : Previous customer service, sales, or event coordination experience is a plus but not required....
Customer Service Representative I 1280 Kemper Meadow Dr, Parkdale, OH 45240, USA Cincinnati, OH, USA Req #4490 Wednesday, March 12, 2025 Job Summary The Customer Service Representative I e stablishes...
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...
Client Relations Associate/Receptionist (Full Time In-Office)
- Dublin, OH
- 2 hours ago
- Dublin, OH
- 2 hours ago
Golden Reserve is seeking a detail-oriented and customer-focused individual to join our team. As a Client Relations Associate, you will be part of our high-performing Scheduling Team. We run TV...
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Woodmere, OH
- 8 hours ago
- Woodmere, OH
- 8 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service, Sales) Order to cash process knowledge Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative (Onsite)
- Broadview Heights, OH
- 10 hours ago
- Broadview Heights, OH
- 10 hours ago
Role Overview: Could you be our next Bi-lingual Customer Service Representative? Globe Life is looking for a Bi-lingual Customer Service Representative to join the team!...
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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