Customer Service Jobs in Ohio
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH
- 23 hours ago
- Multi-Color Corporation
- Milford, OH
- 23 hours ago
Demonstrate World Class Customer Service by satisfactorily performing to the following Key Performance Indicators....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Columbus, OH
- 2 days ago
- Liberty Mutual Insurance
- Columbus, OH
- 2 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote Workguest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
service and support....
Marketing, Operations, and Asset Management) to meet sales projections and maximize proceeds while providing high level customer service. Previous experience required Great attendance Don't wait!...
We're looking for a dedicated and detail-oriented **Customer Service Representative** to join our team in **Painesville, Ohio**....
Customer Service Representative (Full-Time & Part-Time)
- Martins Ferry, OH
- 1 day ago
- Martins Ferry, OH
- 1 day ago
[Job Title: Customer Service Representative FLSA Status: Non-Exempt ][ ][Department: Retail Banking Reports To: Customer Experience Manager ][ ][Position Summary: ][ ][Responsible for creating better...
Retail Customer Experience Associate, Tuttle Crossing - Full Time
- Dublin, OH
- 1 day ago
- Dublin, OH
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
service....
Exemplify superior customer service skills. Staff are engaging, helpful, and informative. Answers the information desk telephone and directs calls to proper numbers....
Demographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ohio
Highest Education Level
Customer Services in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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