Customer Service Jobs in Oregon

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 127 Jobs

Ramp & Customer Service Agent

  • Medford, OR
  • 1 day ago
  • Medford, OR
  • 1 day ago

Preferred: A minimum of 1 year of customer service or community service experience....

Seasonal Customer Service Representative - Eugene Airport

  • Eugene, OR
  • 3 hours ago
  • Eugene, OR
  • 3 hours ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Associate

  • Lincoln City, OR
  • 10 hours ago
  • Lincoln City, OR
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Collision

  • Portland, OR
  • 12 hours ago
  • Portland, OR
  • 12 hours ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Representative

  • Eugene, OR
  • 12 hours ago
  • Eugene, OR
  • 12 hours ago

The Customer Service Representative (CSR) is a non-exempt employee that performs customer service and collection duties and provides administrative and clerical support for branch operations....

Customer Service Representative

  • Portland, OR
  • 13 hours ago
  • Portland, OR
  • 13 hours ago

Customer Service Representative Requisition Id: 378622 Business Unit: LTL Location: Portland, OR, US, 97217 What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications...

BottleDrop Customer Service Associate - Beaverton

  • Beaverton, OR
  • 17 hours ago
  • Beaverton, OR
  • 17 hours ago

Summary The Customer Service Associate is responsible for delivering superior customer service in a friendly, professional and considerate manner....

Customer Service Representative/Inside Sales

  • Salem, OR
  • 17 hours ago
  • Salem, OR
  • 17 hours ago

Fastsigns is hiring for a Customer Service Representative to join our team!...

Customer Service Representative

  • Portland, OR
  • 22 hours ago
  • Portland, OR
  • 22 hours ago

Customer Service Representatives (CSR’s) are responsible delivering extraordinary customer service and helping customers reach their financial goals by cross-selling bank products and referring customers...

Customer Service Representative - Part- Time

  • Portland, OR
  • 23 hours ago
  • Portland, OR
  • 23 hours ago

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Retail Customer Service Cashier

  • Boardman, OR
  • 23 hours ago
  • Boardman, OR
  • 23 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Portland, OR
  • 1 day ago
  • Portland, OR
  • 1 day ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Part Time Customer Service Representative

  • Clackamas, OR
  • 1 day ago
  • Clackamas, OR
  • 1 day ago

Have you considered being a Part Time Customer Service Representative? Now is your chance!...

Remote Work

Seasonal Customer Assistance Representative - Redmond Airport

  • Redmond, OR
  • 1 day ago
  • Redmond, OR
  • 1 day ago

The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...

Customer Service Representative

  • Portland, OR
  • 1 day ago
  • Portland, OR
  • 1 day ago

Previous experience providing customer service via phone and email....

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Oregon offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Oregon
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »