Customer Service Jobs in Beaver Falls, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Cranberry Township, PA (13 miles from Beaver Falls, PA)
- 5 hours ago
- Cranberry Township, PA (13 miles from Beaver Falls, PA)
- 5 hours ago
MSA, The Safety Company****Customer Service Associate**US-PA-Cranberry Twp**Requisition ID:** 2024-8611**Type:** Full-Time**# of Openings:** 1**Category:** Customer Service**Overview** Are you someone...
Amazon Locker+ Customer Service Associate
- Coraopolis, PA (19 miles from Beaver Falls, PA)
- 18 hours ago
- Coraopolis, PA (19 miles from Beaver Falls, PA)
- 18 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Summer Customer Service Representative - Zelienople
- Zelienople, PA (12 miles from Beaver Falls, PA)
- 2 days ago
- Zelienople, PA (12 miles from Beaver Falls, PA)
- 2 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Associate - Temporary
- Moon Township, PA (19 miles from Beaver Falls, PA)
- 2 days ago
- Moon Township, PA (19 miles from Beaver Falls, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Cash handling and customer service experience preferred...
Customer Service Representative, Full or Part Time
- Columbiana, OH (18 miles from Beaver Falls, PA)
- 10 days ago
- Columbiana, OH (18 miles from Beaver Falls, PA)
- 10 days ago
Store 4705230: 315 N Main St, Columbiana, Ohio 44408 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate (PNC Partner Up)
- Cranberry Twp, PA (13 miles from Beaver Falls, PA)
- 10 days ago
- Cranberry Twp, PA (13 miles from Beaver Falls, PA)
- 10 days ago
Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience....
- Zelienople, PA (12 miles from Beaver Falls, PA)
- 10 days ago
- Zelienople, PA (12 miles from Beaver Falls, PA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New Castle, PA (13 miles from Beaver Falls, PA)
- 10 days ago
- New Castle, PA (13 miles from Beaver Falls, PA)
- 10 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Industry, PA (7 miles from Beaver Falls, PA)
- 15 days ago
- Industry, PA (7 miles from Beaver Falls, PA)
- 15 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Retail Customer Service Specialist
- Cranberry Township, PA (13 miles from Beaver Falls, PA)
- 24 days ago
- Cranberry Township, PA (13 miles from Beaver Falls, PA)
- 24 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail Customer Service Supervisor Full Time
- Butler, PA (24 miles from Beaver Falls, PA)
- 45+ days ago
- Butler, PA (24 miles from Beaver Falls, PA)
- 45+ days ago
Role models outstanding customer service....
Retail Customer Service Supervisor Part Time
- Butler, PA (24 miles from Beaver Falls, PA)
- 45+ days ago
- Butler, PA (24 miles from Beaver Falls, PA)
- 45+ days ago
Role models outstanding customer service....
- Columbiana, OH (18 miles from Beaver Falls, PA)
- 45+ days ago
- Columbiana, OH (18 miles from Beaver Falls, PA)
- 45+ days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Demographic Data for Beaver Falls, PA
Moving to Beaver Falls, PA? Find some basic demographic data about Beaver Falls, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Beaver Falls, PA
Highest Education Level
Customer Services in Beaver Falls, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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