Customer Service Jobs in Biglerville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs
Fil-Tec, Inc.

Customer Service Representative

  • Fil-Tec, Inc.
  • Smithsburg, MD (24 miles from Biglerville, PA)
  • 3 days ago
  • Fil-Tec, Inc.
  • Smithsburg, MD (24 miles from Biglerville, PA)
  • 3 days ago

., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....

Retail Customer Service Team Member

  • Gettysburg, PA (7 miles from Biglerville, PA)
  • 1 day ago
  • Gettysburg, PA (7 miles from Biglerville, PA)
  • 1 day ago

Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate

  • Hanover, PA (19 miles from Biglerville, PA)
  • 4 days ago
  • Hanover, PA (19 miles from Biglerville, PA)
  • 4 days ago

Our client is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Route Transaction team supporting various internal departments....

Customer Service Associate

  • Hanover, PA (19 miles from Biglerville, PA)
  • 4 days ago
  • Hanover, PA (19 miles from Biglerville, PA)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Distribution Center Customer Service Associate

  • New Kingstown, PA (23 miles from Biglerville, PA)
  • 5 days ago
  • New Kingstown, PA (23 miles from Biglerville, PA)
  • 5 days ago

Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....

Customer Service Representative (Dispatcher)

  • Chambersburg, PA (18 miles from Biglerville, PA)
  • 7 days ago
  • Chambersburg, PA (18 miles from Biglerville, PA)
  • 7 days ago

Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required....

Customer Service Representative (Branch)

  • York, PA (23 miles from Biglerville, PA)
  • 8 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 8 days ago

The Customer Service Rep will answer customer inquiries, enter and successfully process orders (50-100 daily) via the AS400....

Customer Service Representative - 55024_cp

  • Chambersburg, PA (18 miles from Biglerville, PA)
  • 16 days ago
  • Chambersburg, PA (18 miles from Biglerville, PA)
  • 16 days ago

Customer Service Representative - 55024_cp DESCRIPTION/RESPONSIBILITIES: Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient...

Warehouse Customer Service Representative

  • Newville, PA (17 miles from Biglerville, PA)
  • 17 days ago
  • Newville, PA (17 miles from Biglerville, PA)
  • 17 days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Associate - Temporary

  • York, PA (23 miles from Biglerville, PA)
  • 19 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 19 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • York, PA (23 miles from Biglerville, PA)
  • 22 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 22 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Experience Associate

  • Hanover, PA (19 miles from Biglerville, PA)
  • 23 days ago
  • Hanover, PA (19 miles from Biglerville, PA)
  • 23 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative (Loan Consultant II)

  • York, PA (23 miles from Biglerville, PA)
  • 25 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 25 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • York, PA (23 miles from Biglerville, PA)
  • 27 days ago
  • York, PA (23 miles from Biglerville, PA)
  • 27 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Carlisle, PA (21 miles from Biglerville, PA)
  • 30+ days ago
  • Carlisle, PA (21 miles from Biglerville, PA)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Biglerville, PA

Moving to Biglerville, PA? Find some basic demographic data about Biglerville, PA below.


Local
National
5,368
93
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Biglerville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Biglerville, PA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Biglerville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »