Customer Service Jobs in Boiling Springs, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

CUSTOMER SERVICE ASSOCIATE III-Hybrid

  • Middletown, PA (20 miles from Boiling Springs, PA)
  • 5 hours ago
  • Middletown, PA (20 miles from Boiling Springs, PA)
  • 5 hours ago

Position Responsibilities: General Customer Service Process customer orders/changes according to established department policies and procedures....

Remote Customer Service Representative

  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 1 day ago
  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 1 day ago

Pearl Interactive Network Remote Customer Service Representative in Harrisburg , Pennsylvania Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Customer Relations Associate - Part Time

  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 1 day ago
  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 1 day ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Representative

  • Carlisle, PA (8 miles from Boiling Springs, PA)
  • 2 days ago
  • Carlisle, PA (8 miles from Boiling Springs, PA)
  • 2 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 2 days ago
  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 2 days ago

Assist RDCs with customer service related questions and returns. Assist Customer Service Manager with special projects. Input Orders through System. Input Drop shipments through System....

Customer Service Representative

  • York, PA (14 miles from Boiling Springs, PA)
  • 2 days ago
  • York, PA (14 miles from Boiling Springs, PA)
  • 2 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Retail Customer Service Cashier

  • Middletown, PA (20 miles from Boiling Springs, PA)
  • 2 days ago
  • Middletown, PA (20 miles from Boiling Springs, PA)
  • 2 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Distribution Center Customer Service Associate

  • New Kingstown, PA (7 miles from Boiling Springs, PA)
  • 2 days ago
  • New Kingstown, PA (7 miles from Boiling Springs, PA)
  • 2 days ago

Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....

Customer Experience Associate

  • York, PA (14 miles from Boiling Springs, PA)
  • 4 days ago
  • York, PA (14 miles from Boiling Springs, PA)
  • 4 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Dispensary Associate - Part Time

  • York, PA (14 miles from Boiling Springs, PA)
  • 6 days ago
  • York, PA (14 miles from Boiling Springs, PA)
  • 6 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Call Center Customer Service Representative

  • Swatara, PA (19 miles from Boiling Springs, PA)
  • 6 days ago
  • Swatara, PA (19 miles from Boiling Springs, PA)
  • 6 days ago

We are currently seeking candidates for a Call Center Customer Service Representative position with EZ Pass....

Client Service Representative

  • Mechanicsburg, PA (9 miles from Boiling Springs, PA)
  • 6 days ago
  • Mechanicsburg, PA (9 miles from Boiling Springs, PA)
  • 6 days ago

One year related experience required with customer service preferred....

Customer Service Representative

  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 8 days ago
  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 8 days ago

Terms of Employment Duration: 6 Months Location: Onsite at Harrisburg, PA Overview The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...

Customer Service Representative

  • Mechanicsburg, PA (9 miles from Boiling Springs, PA)
  • 8 days ago
  • Mechanicsburg, PA (9 miles from Boiling Springs, PA)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 11 days ago
  • Harrisburg, PA (15 miles from Boiling Springs, PA)
  • 11 days ago

Hiring Customer Service Reps!...

Demographic Data for Boiling Springs, PA

Moving to Boiling Springs, PA? Find some basic demographic data about Boiling Springs, PA below.


Local
National
5,954
63
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Boiling Springs, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Boiling Springs, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Boiling Springs, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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