Customer Service Jobs in Breinigsville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Customer Service Representative

  • Allentown, PA (11 miles from Breinigsville, PA)
  • 12 hours ago
  • Allentown, PA (11 miles from Breinigsville, PA)
  • 12 hours ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Service Associate - Temporary

  • Allentown, PA (11 miles from Breinigsville, PA)
  • 1 day ago
  • Allentown, PA (11 miles from Breinigsville, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Quakertown, PA (19 miles from Breinigsville, PA)
  • 1 day ago
  • Quakertown, PA (19 miles from Breinigsville, PA)
  • 1 day ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Experience Associate

  • Allentown, PA (11 miles from Breinigsville, PA)
  • 2 days ago
  • Allentown, PA (11 miles from Breinigsville, PA)
  • 2 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Reading, PA (19 miles from Breinigsville, PA)
  • 2 days ago
  • Reading, PA (19 miles from Breinigsville, PA)
  • 2 days ago

Must Haves: Good Customer Service Skills Customer facing experience Plusses: HR experience/Bachelor's Degree Compensation: $_20.50/hr Exact compensation may vary based on several factors, including...

Customer Service Representative

  • Allentown, PA (11 miles from Breinigsville, PA)
  • 4 days ago
  • Allentown, PA (11 miles from Breinigsville, PA)
  • 4 days ago

Proficiency in common office software (Microsoft Excel, PowerPoint, Word) and customer service tools....

Customer Service Associate

  • Macungie, PA (5 miles from Breinigsville, PA)
  • 4 days ago
  • Macungie, PA (5 miles from Breinigsville, PA)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Agent

  • Allentown, PA (11 miles from Breinigsville, PA)
  • 6 days ago
  • Allentown, PA (11 miles from Breinigsville, PA)
  • 6 days ago

| Allentown, PA, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service Superstar! Are you ready to make a difference while having a blast at work?...

Customer Service Representative (Bilingual)

  • Sellersville, PA (22 miles from Breinigsville, PA)
  • 8 days ago
  • Sellersville, PA (22 miles from Breinigsville, PA)
  • 8 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

ULINE- Customer Service Representative

  • Limeport, PA (11 miles from Breinigsville, PA)
  • 8 days ago
  • Limeport, PA (11 miles from Breinigsville, PA)
  • 8 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

CSR - Customer Service Representative - Reading, PA

  • Reading, PA (19 miles from Breinigsville, PA)
  • 9 days ago
  • Reading, PA (19 miles from Breinigsville, PA)
  • 9 days ago

service experience in a fast paced, high call volume department Other duties related to customer service as assigned by the Customer Service Manager Work Traits: Customer focused Excels in a rapidly...

Customer Experience Associate

  • West Lawn, PA (23 miles from Breinigsville, PA)
  • 9 days ago
  • West Lawn, PA (23 miles from Breinigsville, PA)
  • 9 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Care Representative $17 hourly

  • Wyomissing, PA (21 miles from Breinigsville, PA)
  • 10 days ago
  • Wyomissing, PA (21 miles from Breinigsville, PA)
  • 10 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Associate

  • Pottstown, PA (20 miles from Breinigsville, PA)
  • 11 days ago
  • Pottstown, PA (20 miles from Breinigsville, PA)
  • 11 days ago

areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Pottstown, PA (20 miles from Breinigsville, PA)
  • 11 days ago
  • Pottstown, PA (20 miles from Breinigsville, PA)
  • 11 days ago

areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Demographic Data for Breinigsville, PA

Moving to Breinigsville, PA? Find some basic demographic data about Breinigsville, PA below.


Local
National
11,369
216
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Breinigsville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Breinigsville, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Breinigsville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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