Customer Service Jobs in Carlisle, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Relations Associate - Part Time
- Harrisburg, PA (16 miles from Carlisle, PA)
- 4 hours ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 4 hours ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Harrisburg, PA (16 miles from Carlisle, PA)
- 16 hours ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 16 hours ago
Assist RDCs with customer service related questions and returns. Assist Customer Service Manager with special projects. Input Orders through System. Input Drop shipments through System....
Customer Service Representative
- York, PA (22 miles from Carlisle, PA)
- 1 day ago
- York, PA (22 miles from Carlisle, PA)
- 1 day ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Distribution Center Customer Service Associate
- New Kingstown, PA (6 miles from Carlisle, PA)
- 1 day ago
- New Kingstown, PA (6 miles from Carlisle, PA)
- 1 day ago
Takes incoming sales order or general customer service inquiry phone calls from independent and local NAPA stores....
- York, PA (22 miles from Carlisle, PA)
- 3 days ago
- York, PA (22 miles from Carlisle, PA)
- 3 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Dispensary Associate - Part Time
- York, PA (22 miles from Carlisle, PA)
- 4 days ago
- York, PA (22 miles from Carlisle, PA)
- 4 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Call Center Customer Service Representative
- Swatara, PA (21 miles from Carlisle, PA)
- 4 days ago
- Swatara, PA (21 miles from Carlisle, PA)
- 4 days ago
We are currently seeking candidates for a Call Center Customer Service Representative position with EZ Pass....
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 5 days ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 5 days ago
One year related experience required with customer service preferred....
Customer Service Representative
- Harrisburg, PA (16 miles from Carlisle, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 6 days ago
Terms of Employment Duration: 6 Months Location: Onsite at Harrisburg, PA Overview The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...
Customer Service Representative
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 6 days ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 6 days ago
- Mechanicsburg, PA (9 miles from Carlisle, PA)
- 6 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- Harrisburg, PA (16 miles from Carlisle, PA)
- 9 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 9 days ago
Hiring Customer Service Reps!...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Harrisburg, PA (16 miles from Carlisle, PA)
- 10 days ago
- Harrisburg, PA (16 miles from Carlisle, PA)
- 10 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkCustomer Service Representative - Manufacturing
- Etters, PA (21 miles from Carlisle, PA)
- 12 days ago
- Etters, PA (21 miles from Carlisle, PA)
- 12 days ago
Project a positive image of the business and the customer service function to our customers and other employees....
Demographic Data for Carlisle, PA
Moving to Carlisle, PA? Find some basic demographic data about Carlisle, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Carlisle, PA
Highest Education Level
Customer Services in Carlisle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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