Customer Service Jobs in Charleroi, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 52 Jobs

Customer Service Representative

  • Mount Pleasant, PA (23 miles from Charleroi, PA)
  • 7 days ago
  • Mount Pleasant, PA (23 miles from Charleroi, PA)
  • 7 days ago

Qualification: Required Education: High School Diploma/GED or Required Experience: 6 - 12 Months Please specify: Customer service, call center and / or related area....

Customer Service Representative

  • Monroeville, PA (20 miles from Charleroi, PA)
  • 5 hours ago
  • Monroeville, PA (20 miles from Charleroi, PA)
  • 5 hours ago

Use professional customer service skills to defuse emotional situations and reach resolution....

Customer Service Representative (Monroeville)

  • Monroeville, PA (20 miles from Charleroi, PA)
  • 9 hours ago
  • Monroeville, PA (20 miles from Charleroi, PA)
  • 9 hours ago

Job Identification: 11492 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...

Customer Service Representative - Patient Registration - Team Lead

  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 1 day ago
  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 1 day ago

As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....

Customer Service Representative

  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 1 day ago
  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 1 day ago

This role requires solid customer service experience, interest in working in a financial/investment environment, strong attention to detail, organizational and multi-tasking skills, and the ability...

Remote Work

ULINE- Customer Service Representative

  • United, PA (24 miles from Charleroi, PA)
  • 2 days ago
  • United, PA (24 miles from Charleroi, PA)
  • 2 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative - Second Shift

  • Brentwood, PA (16 miles from Charleroi, PA)
  • 2 days ago
  • Brentwood, PA (16 miles from Charleroi, PA)
  • 2 days ago

Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...

Customer Service Associate - Nights/Weekends

  • North Versailles, PA (18 miles from Charleroi, PA)
  • 3 days ago
  • North Versailles, PA (18 miles from Charleroi, PA)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - 90034946 - Pittsburgh

  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 5 days ago
  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 5 days ago

Customer Service Representative - 90034946 - Pittsburgh Date: Apr 11, 2025 Location: Pittsburgh, PA, US, 15222 Company: Amtrak Your success is a train ride away!...

Retail Customer Service Associate

  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 6 days ago
  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 6 days ago
  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 6 days ago

Skills Customer service, phone communication, Customer support Top Skills Details Customer service,phone communication,Customer support Additional Skills & Qualifications We require a Windows 10 or...

Remote Work

Senior Customer Experience Associate

  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 7 days ago
  • Pittsburgh, PA (15 miles from Charleroi, PA)
  • 7 days ago

Reference #: JR100609 Why Join Us? At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive...

Customer Relations Specialist

  • Monroeville, PA (20 miles from Charleroi, PA)
  • 7 days ago
  • Monroeville, PA (20 miles from Charleroi, PA)
  • 7 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Crafton, PA (22 miles from Charleroi, PA)
  • 7 days ago
  • Crafton, PA (22 miles from Charleroi, PA)
  • 7 days ago

Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....

Customer Service Representative

  • Monroeville, PA (20 miles from Charleroi, PA)
  • 7 days ago
  • Monroeville, PA (20 miles from Charleroi, PA)
  • 7 days ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Demographic Data for Charleroi, PA

Moving to Charleroi, PA? Find some basic demographic data about Charleroi, PA below.

Local
National
10,241
237
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Charleroi, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Charleroi, PA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Charleroi, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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