Customer Service Jobs in Cranberry Township, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 35 Jobs

Lead Customer Service Representative, Full or Part Time

  • Oakdale, PA (21 miles from Cranberry Township, PA)
  • 11 hours ago
  • Oakdale, PA (21 miles from Cranberry Township, PA)
  • 11 hours ago

Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Amazon Locker+ Customer Service Associate

  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 11 hours ago
  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 11 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative

  • Beaver Falls, PA (13 miles from Cranberry Township, PA)
  • 1 day ago
  • Beaver Falls, PA (13 miles from Cranberry Township, PA)
  • 1 day ago

Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Summer Customer Service Representative - Zelienople

  • Zelienople, PA (2 miles from Cranberry Township, PA)
  • 2 days ago
  • Zelienople, PA (2 miles from Cranberry Township, PA)
  • 2 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Summer Customer Service Representative - Chippewa

  • Beaver Falls, PA (13 miles from Cranberry Township, PA)
  • 2 days ago
  • Beaver Falls, PA (13 miles from Cranberry Township, PA)
  • 2 days ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Customer Service Associate - Temporary

  • Moon Township, PA (14 miles from Cranberry Township, PA)
  • 2 days ago
  • Moon Township, PA (14 miles from Cranberry Township, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Second Shift

  • Brentwood, PA (23 miles from Cranberry Township, PA)
  • 3 days ago
  • Brentwood, PA (23 miles from Cranberry Township, PA)
  • 3 days ago

Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...

Customer Service Representative

  • Beaver Falls, PA (13 miles from Cranberry Township, PA)
  • 3 days ago
  • Beaver Falls, PA (13 miles from Cranberry Township, PA)
  • 3 days ago

Cash handling and customer service experience preferred...

Part Time Customer Service Representative

  • Millvale, PA (16 miles from Cranberry Township, PA)
  • 8 days ago
  • Millvale, PA (16 miles from Cranberry Township, PA)
  • 8 days ago

Large, reputable manufacturer in search of a part-time customer service representative to join their team. Searching for an individual with experience handling order entry and customer support....

Customer Service Representative

  • Crafton, PA (18 miles from Cranberry Township, PA)
  • 8 days ago
  • Crafton, PA (18 miles from Cranberry Township, PA)
  • 8 days ago

Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....

Part Time Customer Service Representative

  • Millvale, PA (16 miles from Cranberry Township, PA)
  • 9 days ago
  • Millvale, PA (16 miles from Cranberry Township, PA)
  • 9 days ago

Job Summary Large, reputable manufacturer in search of a part-time customer service representative to join their team....

Customer Service Associate (PNC Partner Up)

  • Cranberry Twp, PA
  • 10 days ago
  • Cranberry Twp, PA
  • 10 days ago

Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience....

Customer Service Associate

  • Zelienople, PA (2 miles from Cranberry Township, PA)
  • 10 days ago
  • Zelienople, PA (2 miles from Cranberry Township, PA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • New Castle, PA (20 miles from Cranberry Township, PA)
  • 10 days ago
  • New Castle, PA (20 miles from Cranberry Township, PA)
  • 10 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative

  • Industry, PA (16 miles from Cranberry Township, PA)
  • 15 days ago
  • Industry, PA (16 miles from Cranberry Township, PA)
  • 15 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for Cranberry Township, PA

Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.


Local
National
32,922
1,142
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cranberry Township, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cranberry Township, PA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cranberry Township, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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