Customer Service Jobs in Cranberry Township, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 37 Jobs

Customer Service Associate - Temporary

  • Cranberry Township, PA
  • 1 day ago
  • Cranberry Township, PA
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Cabot, PA (18 miles from Cranberry Township, PA)
  • 4 days ago
  • Cabot, PA (18 miles from Cranberry Township, PA)
  • 4 days ago

SUMMARY We are looking for someone with good customer service skills to work for a medical equipment and supply provider in Cabot, PA....

Dispensary Associate-PT (Cranberry)

  • Cranberry Twp, PA
  • 4 days ago
  • Cranberry Twp, PA
  • 4 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Customer Service Representative

  • Freedom, PA (5 miles from Cranberry Township, PA)
  • 5 days ago
  • Freedom, PA (5 miles from Cranberry Township, PA)
  • 5 days ago

Customer Service Rep Wanted in Freedom, PA! Are you a friendly and resilient Customer Service Representative looking to join a growing team?...

Retail Customer Service Supervisor Full Time

  • Butler, PA (17 miles from Cranberry Township, PA)
  • 6 days ago
  • Butler, PA (17 miles from Cranberry Township, PA)
  • 6 days ago

Role models outstanding customer service....

Retail Customer Service Supervisor Part Time

  • Butler, PA (17 miles from Cranberry Township, PA)
  • 7 days ago
  • Butler, PA (17 miles from Cranberry Township, PA)
  • 7 days ago

Role models outstanding customer service....

Retail Customer Service Cashier

  • Cranberry Township, PA
  • 9 days ago
  • Cranberry Township, PA
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Warrendale, PA (3 miles from Cranberry Township, PA)
  • 12 days ago
  • Warrendale, PA (3 miles from Cranberry Township, PA)
  • 12 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Retail Customer Service Associate

  • Mars, PA (3 miles from Cranberry Township, PA)
  • 12 days ago
  • Mars, PA (3 miles from Cranberry Township, PA)
  • 12 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Loan Consultant I)

  • Butler, PA (17 miles from Cranberry Township, PA)
  • 13 days ago
  • Butler, PA (17 miles from Cranberry Township, PA)
  • 13 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (12:00 pm-9:00 pm ET Shift) & (3:15 pm-12:15 am ET Shift) (Remote - Pittsburgh)

  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 13 days ago
  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 13 days ago

QUALIFICATIONS: High school diploma or equivalent Experience in customer facing role such as customer service, retail, food service, hospitality (part-time okay) High speed internet Ethernet port Microsoft...

Remote Work

Dispensary Associate - Part Time

  • Cranberry Township, PA
  • 13 days ago
  • Cranberry Township, PA
  • 13 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer service Associate

  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 17 days ago
  • Coraopolis, PA (14 miles from Cranberry Township, PA)
  • 17 days ago

Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what theyre looking for....

Retail Customer Service Associate Full Time

  • Pittsburgh, PA (11 miles from Cranberry Township, PA)
  • 19 days ago
  • Pittsburgh, PA (11 miles from Cranberry Township, PA)
  • 19 days ago

service to members....

Customer Service Representative

  • Aliquippa, PA (14 miles from Cranberry Township, PA)
  • 21 days ago
  • Aliquippa, PA (14 miles from Cranberry Township, PA)
  • 21 days ago

Contribute to a company dedicated to excellence in customer service....

Demographic Data for Cranberry Township, PA

Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.


Local
National
32,922
1,142
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Cranberry Township, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cranberry Township, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cranberry Township, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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