Customer Service Jobs in Cranberry Township, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative, Full or Part Time
- Oakdale, PA (21 miles from Cranberry Township, PA)
- 11 hours ago
- Oakdale, PA (21 miles from Cranberry Township, PA)
- 11 hours ago
Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Amazon Locker+ Customer Service Associate
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 11 hours ago
- Coraopolis, PA (14 miles from Cranberry Township, PA)
- 11 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 1 day ago
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 1 day ago
Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Summer Customer Service Representative - Zelienople
- Zelienople, PA (2 miles from Cranberry Township, PA)
- 2 days ago
- Zelienople, PA (2 miles from Cranberry Township, PA)
- 2 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Chippewa
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 2 days ago
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 2 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Associate - Temporary
- Moon Township, PA (14 miles from Cranberry Township, PA)
- 2 days ago
- Moon Township, PA (14 miles from Cranberry Township, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Second Shift
- Brentwood, PA (23 miles from Cranberry Township, PA)
- 3 days ago
- Brentwood, PA (23 miles from Cranberry Township, PA)
- 3 days ago
Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...
Customer Service Representative
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 3 days ago
- Beaver Falls, PA (13 miles from Cranberry Township, PA)
- 3 days ago
Cash handling and customer service experience preferred...
Part Time Customer Service Representative
- Millvale, PA (16 miles from Cranberry Township, PA)
- 8 days ago
- Millvale, PA (16 miles from Cranberry Township, PA)
- 8 days ago
Large, reputable manufacturer in search of a part-time customer service representative to join their team. Searching for an individual with experience handling order entry and customer support....
Customer Service Representative
- Crafton, PA (18 miles from Cranberry Township, PA)
- 8 days ago
- Crafton, PA (18 miles from Cranberry Township, PA)
- 8 days ago
Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....
Part Time Customer Service Representative
- Millvale, PA (16 miles from Cranberry Township, PA)
- 9 days ago
- Millvale, PA (16 miles from Cranberry Township, PA)
- 9 days ago
Job Summary Large, reputable manufacturer in search of a part-time customer service representative to join their team....
Customer Service Associate (PNC Partner Up)
- Cranberry Twp, PA
- 10 days ago
- Cranberry Twp, PA
- 10 days ago
Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience....
- Zelienople, PA (2 miles from Cranberry Township, PA)
- 10 days ago
- Zelienople, PA (2 miles from Cranberry Township, PA)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- New Castle, PA (20 miles from Cranberry Township, PA)
- 10 days ago
- New Castle, PA (20 miles from Cranberry Township, PA)
- 10 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Industry, PA (16 miles from Cranberry Township, PA)
- 15 days ago
- Industry, PA (16 miles from Cranberry Township, PA)
- 15 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Cranberry Township, PA
Highest Education Level
Customer Services in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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