Customer Service Jobs in Danville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Shamokin, PA (17 miles from Danville, PA)
- 4 days ago
- Shamokin, PA (17 miles from Danville, PA)
- 4 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Full-Time Customer Service Representative
- Watsontown, PA (12 miles from Danville, PA)
- 8 days ago
- Watsontown, PA (12 miles from Danville, PA)
- 8 days ago
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...
- Lewisburg, PA (17 miles from Danville, PA)
- 18 days ago
- Lewisburg, PA (17 miles from Danville, PA)
- 18 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Part Time Customer Service Representative
- West Milton, PA (11 miles from Danville, PA)
- 20 days ago
- West Milton, PA (11 miles from Danville, PA)
- 20 days ago
Customer Service Representatives are the front line of Susquehanna Community Bank and are responsible for processing personal and commercial transactions and providing fast and friendly customer service...
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Retail Customer Service Specialist
- Selinsgrove, PA (17 miles from Danville, PA)
- 23 days ago
- Selinsgrove, PA (17 miles from Danville, PA)
- 23 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Northumberland, PA (6 miles from Danville, PA)
- 45+ days ago
- Northumberland, PA (6 miles from Danville, PA)
- 45+ days ago
Customer Service Representative Normal work schedule is a 5 day week and includes Monday thru Friday, 10:30am to 7pm and rotating Saturdays 8:30am to 5pm....
Customer Service Representative
- Hegins, PA (23 miles from Danville, PA)
- 60+ days ago
- Hegins, PA (23 miles from Danville, PA)
- 60+ days ago
POSITION TITLE: Customer Service/Service Desk DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service...
Demographic Data for Danville, PA
Moving to Danville, PA? Find some basic demographic data about Danville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Danville, PA
Highest Education Level
Customer Services in Danville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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