Customer Service Jobs in Downingtown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Aston, PA (19 miles from Downingtown, PA)
- 1 day ago
- Aston, PA (19 miles from Downingtown, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Exton, PA (4 miles from Downingtown, PA)
- 1 day ago
- Exton, PA (4 miles from Downingtown, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Phoenixville, PA (13 miles from Downingtown, PA)
- 1 day ago
- Phoenixville, PA (13 miles from Downingtown, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- West Chester, PA (6 miles from Downingtown, PA)
- 2 days ago
- West Chester, PA (6 miles from Downingtown, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 2 days ago
- Gilbertsville, PA (20 miles from Downingtown, PA)
- 2 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative CHMG
- Folsom, PA (23 miles from Downingtown, PA)
- 3 days ago
- Folsom, PA (23 miles from Downingtown, PA)
- 3 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative CHMG
- Upland, PA (20 miles from Downingtown, PA)
- 3 days ago
- Upland, PA (20 miles from Downingtown, PA)
- 3 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative
- Wilmington, DE (24 miles from Downingtown, PA)
- 4 days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 4 days ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Customer Service Representative Job
- Radnor, PA (16 miles from Downingtown, PA)
- 4 days ago
- Radnor, PA (16 miles from Downingtown, PA)
- 4 days ago
The Customer Service Representative reports to the Customer Service Manager for the Coating Solutions business. This role can be based in Radnor, PA or Clear Lake, TX....
- King of Prussia, PA (17 miles from Downingtown, PA)
- 4 days ago
- King of Prussia, PA (17 miles from Downingtown, PA)
- 4 days ago
Location: King of Prussia, PA **POSITION SUMMARY:** We are seeking a dynamic candidate who is an empathic communicator, active listener and natural problem-solver, with strong technical skills,...
Customer Service Representative
- Kng of Prussa, PA (17 miles from Downingtown, PA)
- 5 days ago
- Kng of Prussa, PA (17 miles from Downingtown, PA)
- 5 days ago
Customer Service Representative - ($17.00/ hour) Our client is a large industrial distribution and manufacturing company looking for a Customer Service Representative....
Customer Service Representative
- Chadds Ford, PA (13 miles from Downingtown, PA)
- 7 days ago
- Chadds Ford, PA (13 miles from Downingtown, PA)
- 7 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Call Center Client Service Representative (10-7 Shift)
- Wilmington, DE (24 miles from Downingtown, PA)
- 7 days ago
- Wilmington, DE (24 miles from Downingtown, PA)
- 7 days ago
At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...
10183 - Retail Customer Service Specialist
- King of Prussia, PA (17 miles from Downingtown, PA)
- 8 days ago
- King of Prussia, PA (17 miles from Downingtown, PA)
- 8 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Bridgeport, PA (20 miles from Downingtown, PA)
- 8 days ago
- Bridgeport, PA (20 miles from Downingtown, PA)
- 8 days ago
Our client is currently seeking a Customer Service Representative We are searching for a Customer Service Representative that is able to go on site 2-3 days a week in King of Prussia!...
Demographic Data for Downingtown, PA
Moving to Downingtown, PA? Find some basic demographic data about Downingtown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Downingtown, PA
Highest Education Level
Customer Services in Downingtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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