Customer Service Jobs in Doylestown, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 104 Jobs

Client Service Representative - Urgent Care

  • Wayne, PA (21 miles from Doylestown, PA)
  • 3 days ago
  • Wayne, PA (21 miles from Doylestown, PA)
  • 3 days ago

About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...

Client Service Representative

  • Norristown, PA (15 miles from Doylestown, PA)
  • 3 days ago
  • Norristown, PA (15 miles from Doylestown, PA)
  • 3 days ago

Requirements Experience in customer service, pet store, grooming, kennel work, animal industry preferred. Computer knowledge- keyboarding and use of office communication systems (office suite)....

Customer Service Associate - Temporary

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 4 hours ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate Part time

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 14 hours ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 14 hours ago

service to members....

Customer Service Representative

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 16 hours ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 16 hours ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Office Manager Customer Service Representative

  • Collegeville, PA (16 miles from Doylestown, PA)
  • 16 hours ago
  • Collegeville, PA (16 miles from Doylestown, PA)
  • 16 hours ago

Benefits: Competitive salary Free uniforms Paid time off Floor Coverings International - Montgomery County Office Manager/Customer Service Position Description Floor Coverings International is the #1...

Customer Service Associate - Nights/Weekends

  • Willow Grove, PA (10 miles from Doylestown, PA)
  • 17 hours ago
  • Willow Grove, PA (10 miles from Doylestown, PA)
  • 17 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Levittown, PA (19 miles from Doylestown, PA)
  • 17 hours ago
  • Levittown, PA (19 miles from Doylestown, PA)
  • 17 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • North Wales, PA (8 miles from Doylestown, PA)
  • 2 days ago
  • North Wales, PA (8 miles from Doylestown, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Quakertown, PA (14 miles from Doylestown, PA)
  • 2 days ago
  • Quakertown, PA (14 miles from Doylestown, PA)
  • 2 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Churchville, PA (11 miles from Doylestown, PA)
  • 2 days ago
  • Churchville, PA (11 miles from Doylestown, PA)
  • 2 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Client Service Representative - Commercial Lines

  • Blue Bell, PA (12 miles from Doylestown, PA)
  • 2 days ago
  • Blue Bell, PA (12 miles from Doylestown, PA)
  • 2 days ago

We are currently seeking a Customer Service Representative to join our Commercial Lines group in the Blue Bell, PA office....

Customer Service Representative - Driving

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 2 days ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 2 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Sales & Customer Service Associate

  • Skillman, NJ (24 miles from Doylestown, PA)
  • 2 days ago
  • Skillman, NJ (24 miles from Doylestown, PA)
  • 2 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 2 days ago
  • Philadelphia, PA (24 miles from Doylestown, PA)
  • 2 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Doylestown, PA

Moving to Doylestown, PA? Find some basic demographic data about Doylestown, PA below.


Local
National
50,631
1,827
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Doylestown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Doylestown, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Doylestown, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »