Customer Service Jobs in Dresher, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Bilingual
- Trumbauersville, PA (22 miles from Dresher, PA)
- 23 hours ago
- Trumbauersville, PA (22 miles from Dresher, PA)
- 23 hours ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Hilltown, PA (13 miles from Dresher, PA)
- 23 hours ago
- Hilltown, PA (13 miles from Dresher, PA)
- 23 hours ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Customer Service Representative
- Sellersville, PA (17 miles from Dresher, PA)
- 23 hours ago
- Sellersville, PA (17 miles from Dresher, PA)
- 23 hours ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
ULINE- Call Center Representative
- Hilltown, PA (13 miles from Dresher, PA)
- 30+ days ago
- Hilltown, PA (13 miles from Dresher, PA)
- 30+ days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
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Client Service Representative - Front Desk - Part Time
- Norristown, PA (9 miles from Dresher, PA)
- 1 day ago
- Norristown, PA (9 miles from Dresher, PA)
- 1 day ago
At Metropolitan Veterinary Associates (MVA), our Customer Service Representatives (CSRs) are a vital part of our missionhelping pet families feel welcomed, informed, and cared for from the very first...
- Spring City, PA (23 miles from Dresher, PA)
- 7 days ago
- Spring City, PA (23 miles from Dresher, PA)
- 7 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Morrisville, PA (18 miles from Dresher, PA)
- 6 hours ago
- Morrisville, PA (18 miles from Dresher, PA)
- 6 hours ago
Back to results Customer Service Agent Branches & Operations Full-time Morrisville, North Carolina, United States Apply now Apply now Ready to elevate your customer service game?...
- Lansdale, PA (9 miles from Dresher, PA)
- 20 hours ago
- Lansdale, PA (9 miles from Dresher, PA)
- 20 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Fort Washington, PA (2 miles from Dresher, PA)
- 1 day ago
- Fort Washington, PA (2 miles from Dresher, PA)
- 1 day ago
As a Customer Service Representative, you'll be at the forefront of our customer interactions, handling inbound calls with efficiency and professionalism....
- Oaks, PA (15 miles from Dresher, PA)
- 1 day ago
- Oaks, PA (15 miles from Dresher, PA)
- 1 day ago
Join our innovative team at SEI's Institutional Group, where we're on a mission to redefine the way institutional investors-like corporations, endowments, hospitals, and government bodies-manage...
- Phoenixville, PA (17 miles from Dresher, PA)
- 1 day ago
- Phoenixville, PA (17 miles from Dresher, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cinnaminson, NJ (13 miles from Dresher, PA)
- 1 day ago
- Cinnaminson, NJ (13 miles from Dresher, PA)
- 1 day ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative - Invoicing
- Trevose, PA (9 miles from Dresher, PA)
- 1 day ago
- Trevose, PA (9 miles from Dresher, PA)
- 1 day ago
Key Characteristics Strong customer service mentality Attention to detail and effective organizational skills Ability to manage and track multiple activities Ability to learn and apply policies and...
Customer Service Representative - Return Agent - Philadelphia International Airport
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
Experience Requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service experience Must have...
Customer Service Representative - Greeter - Philadelphia International Airport
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
- Philadelphia, PA (13 miles from Dresher, PA)
- 1 day ago
Must have the following experience requirements: Must have a minimum of 2 years of retail customer service experience OR Must have Associates Degree with a minimum of 6 months of retail customer service...
Demographic Data for Dresher, PA
Moving to Dresher, PA? Find some basic demographic data about Dresher, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Dresher, PA
Highest Education Level
Customer Services in Dresher, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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