Customer Service Jobs in Easton, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (24 miles from Easton, PA)
- 2 days ago
- Pennridge Animal Hospital
- Perkasie, PA (24 miles from Easton, PA)
- 2 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
- Whitehall, PA (15 miles from Easton, PA)
- 7 hours ago
- Whitehall, PA (15 miles from Easton, PA)
- 7 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Bethlehem, PA (13 miles from Easton, PA)
- 1 day ago
- Bethlehem, PA (13 miles from Easton, PA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Associate - Temporary
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
ULINE- Customer Service Representative
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
- Allentown, PA (15 miles from Easton, PA)
- 2 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative - Bilingual
- Trumbauersville, PA (24 miles from Easton, PA)
- 2 days ago
- Trumbauersville, PA (24 miles from Easton, PA)
- 2 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Representative
- Bethlehem, PA (13 miles from Easton, PA)
- 2 days ago
- Bethlehem, PA (13 miles from Easton, PA)
- 2 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- East Stroudsburg, PA (21 miles from Easton, PA)
- 2 days ago
- East Stroudsburg, PA (21 miles from Easton, PA)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative $17 hourly
- Whitehall, PA (15 miles from Easton, PA)
- 3 days ago
- Whitehall, PA (15 miles from Easton, PA)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Pharmacy Customer Service Associate
- Palmer Township, PA (4 miles from Easton, PA)
- 4 days ago
- Palmer Township, PA (4 miles from Easton, PA)
- 4 days ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Allied Personnel Services is seeking candidates for Customer Service openings! These long term, on-site call center roles offer full time hours, 11a-8p Mon-Fri....
Call Center Customer Service Representative
- Allentown, PA (15 miles from Easton, PA)
- 6 days ago
- Allentown, PA (15 miles from Easton, PA)
- 6 days ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Representative-Export
- Allentown, PA (15 miles from Easton, PA)
- 7 days ago
- Allentown, PA (15 miles from Easton, PA)
- 7 days ago
Team Support & Training: Provide backup for customer service representatives during time off and assist in training new employees....
Warehouse Customer Service Representative - Embroidery
- Northampton, PA (13 miles from Easton, PA)
- 7 days ago
- Northampton, PA (13 miles from Easton, PA)
- 7 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Palmer Township, PA (4 miles from Easton, PA)
- 8 days ago
- Palmer Township, PA (4 miles from Easton, PA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Easton, PA
Moving to Easton, PA? Find some basic demographic data about Easton, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Easton, PA
Highest Education Level
Customer Services in Easton, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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