Customer Service Jobs in Elizabethtown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Jonestown, PA (20 miles from Elizabethtown, PA)
- 12 hours ago
- Jonestown, PA (20 miles from Elizabethtown, PA)
- 12 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Vendor Relations & Third-Party Risk Management Sr Customer Service Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 19 hours ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 19 hours ago
Effectively de-escalate customer service and partner issues and present clear solutions with timelines....
Bio/Pharmaceutical Client Service Representative
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 19 hours ago
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 19 hours ago
service experience in a scientific field Prior GMP knowledge The position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed....
Retail Customer Service Associate
- York, PA (17 miles from Elizabethtown, PA)
- 23 hours ago
- York, PA (17 miles from Elizabethtown, PA)
- 23 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Commercial and Personal Lines - Customer Service Representative
- New Cumberland, PA (13 miles from Elizabethtown, PA)
- 23 hours ago
- New Cumberland, PA (13 miles from Elizabethtown, PA)
- 23 hours ago
Qualifications: Valid, Pennsylvania Commercial and Personal lines insurance license. 1-2 years of experience as a Customer Service Representative with Insurance....
- East Petersburg, PA (14 miles from Elizabethtown, PA)
- 1 day ago
- East Petersburg, PA (14 miles from Elizabethtown, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 3 days ago
- Lancaster, PA (16 miles from Elizabethtown, PA)
- 3 days ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
Customer Service Representative, Omnicare
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
Join Us as a Bilingual Inbound Customer Service Representative!**Take the leap into an opportunity where your professionalism, dedication, and attention to detail shine....
Customer Service Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 5 days ago
We're seeking ** Inbound Customer Service Representatives** ready to make a meaningful impact in a supportive, structured environment....
Dispensary Associate - Part Time
- Neffsville, PA (16 miles from Elizabethtown, PA)
- 6 days ago
- Neffsville, PA (16 miles from Elizabethtown, PA)
- 6 days ago
-Prior experience, preferably in retail and/or customer service area is a plus. -Must have prior cash handling experience....
Spanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkRemote Customer Service Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 6 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote Work- Ephrata, PA (23 miles from Elizabethtown, PA)
- 8 days ago
- Ephrata, PA (23 miles from Elizabethtown, PA)
- 8 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Call Center Customer Service Representative
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 9 days ago
- Harrisburg, PA (16 miles from Elizabethtown, PA)
- 9 days ago
Skills Customer service, Microsoft office, data entry, Call center, Customer support, Customer service skills, Customer service oriented Additional Skills & Qualifications Must Haves: 1....
Remote WorkDemographic Data for Elizabethtown, PA
Moving to Elizabethtown, PA? Find some basic demographic data about Elizabethtown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Elizabethtown, PA
Highest Education Level
Customer Services in Elizabethtown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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