Customer Service Jobs in Elizabethtown, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 56 Jobs

Customer Relations Associate - Part Time

  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 8 hours ago
  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 8 hours ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Associate - Temporary

  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 19 hours ago
  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 20 hours ago
  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 20 hours ago

Assist RDCs with customer service related questions and returns. Assist Customer Service Manager with special projects. Input Orders through System. Input Drop shipments through System....

Customer Service Representative

  • York, PA (17 miles from Elizabethtown, PA)
  • 1 day ago
  • York, PA (17 miles from Elizabethtown, PA)
  • 1 day ago

The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....

Retail Customer Service Cashier

  • Middletown, PA (6 miles from Elizabethtown, PA)
  • 1 day ago
  • Middletown, PA (6 miles from Elizabethtown, PA)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Lebanon, PA (13 miles from Elizabethtown, PA)
  • 1 day ago
  • Lebanon, PA (13 miles from Elizabethtown, PA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Experience Associate

  • York, PA (17 miles from Elizabethtown, PA)
  • 3 days ago
  • York, PA (17 miles from Elizabethtown, PA)
  • 3 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Veterinary Client Service Representative

  • Landisville, PA (11 miles from Elizabethtown, PA)
  • 3 days ago
  • Landisville, PA (11 miles from Elizabethtown, PA)
  • 3 days ago

If you love animals, excel in customer service, and enjoy working in a dynamic environment, we'd love for you to join our team!...

Dispensary Associate - Part Time

  • York, PA (17 miles from Elizabethtown, PA)
  • 4 days ago
  • York, PA (17 miles from Elizabethtown, PA)
  • 4 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Call Center Customer Service Representative

  • Swatara, PA (11 miles from Elizabethtown, PA)
  • 4 days ago
  • Swatara, PA (11 miles from Elizabethtown, PA)
  • 4 days ago

We are currently seeking candidates for a Call Center Customer Service Representative position with EZ Pass....

Client Service Representative

  • Mechanicsburg, PA (22 miles from Elizabethtown, PA)
  • 5 days ago
  • Mechanicsburg, PA (22 miles from Elizabethtown, PA)
  • 5 days ago

One year related experience required with customer service preferred....

Customer Service Representative

  • Leola, PA (22 miles from Elizabethtown, PA)
  • 6 days ago
  • Leola, PA (22 miles from Elizabethtown, PA)
  • 6 days ago

The Service Department seeks a Customer Service Representative to join our team in Leola PA....

Customer Service Representative

  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 6 days ago
  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 6 days ago

Terms of Employment Duration: 6 Months Location: Onsite at Harrisburg, PA Overview The Customer Service Representative is responsible for supporting the Medicare Appeal process by answering incoming...

Customer Service Representative

  • Mechanicsburg, PA (22 miles from Elizabethtown, PA)
  • 6 days ago
  • Mechanicsburg, PA (22 miles from Elizabethtown, PA)
  • 6 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Circulation Customer Service Representative

  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 6 days ago
  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 6 days ago

The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....

Demographic Data for Elizabethtown, PA

Moving to Elizabethtown, PA? Find some basic demographic data about Elizabethtown, PA below.


Local
National
31,163
519
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Elizabethtown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elizabethtown, PA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elizabethtown, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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