Customer Service Jobs in Exton, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 60 Jobs

Customer Service Representative

  • Boothwyn, PA (16 miles from Exton, PA)
  • 8 hours ago
  • Boothwyn, PA (16 miles from Exton, PA)
  • 8 hours ago

Customer Service Representative Department:RCM - Integrity Location:Boothwyn, PA The Customer Service Representative answers and triages phone calls received to our main phone number and distributes...

Client Service Representative, National Accounts

  • King of Prussia, PA (13 miles from Exton, PA)
  • 1 day ago
  • King of Prussia, PA (13 miles from Exton, PA)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Associate

  • Sharon Hill, PA (21 miles from Exton, PA)
  • 1 day ago
  • Sharon Hill, PA (21 miles from Exton, PA)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Oaks, PA (11 miles from Exton, PA)
  • 1 day ago
  • Oaks, PA (11 miles from Exton, PA)
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Customer Service Associate

  • Phoenixville, PA (10 miles from Exton, PA)
  • 3 days ago
  • Phoenixville, PA (10 miles from Exton, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • West Chester, PA (3 miles from Exton, PA)
  • 3 days ago
  • West Chester, PA (3 miles from Exton, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bilingual

  • Gilbertsville, PA (18 miles from Exton, PA)
  • 4 days ago
  • Gilbertsville, PA (18 miles from Exton, PA)
  • 4 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Associate - (Product Development) (Hybrid)

  • Lansdale, PA (22 miles from Exton, PA)
  • 4 days ago
  • Lansdale, PA (22 miles from Exton, PA)
  • 4 days ago

service principles and practices to utilize them for handling customer queries on the phone Experience with warranty and complaint processing Have a strong work ethic and sense of urgency with ability...

Customer Service Representative CHMG

  • Folsom, PA (19 miles from Exton, PA)
  • 5 days ago
  • Folsom, PA (19 miles from Exton, PA)
  • 5 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative CHMG

  • Upland, PA (17 miles from Exton, PA)
  • 5 days ago
  • Upland, PA (17 miles from Exton, PA)
  • 5 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative

  • Wilmington, DE (22 miles from Exton, PA)
  • 5 days ago
  • Wilmington, DE (22 miles from Exton, PA)
  • 5 days ago

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....

Customer Service Representative Job

  • Radnor, PA (12 miles from Exton, PA)
  • 6 days ago
  • Radnor, PA (12 miles from Exton, PA)
  • 6 days ago

The Customer Service Representative reports to the Customer Service Manager for the Coating Solutions business. This role can be based in Radnor, PA or Clear Lake, TX....

Customer Support Associate

  • King of Prussia, PA (13 miles from Exton, PA)
  • 6 days ago
  • King of Prussia, PA (13 miles from Exton, PA)
  • 6 days ago

Location: King of Prussia, PA **POSITION SUMMARY:** We are seeking a dynamic candidate who is an empathic communicator, active listener and natural problem-solver, with strong technical skills,...

Customer Service Representative

  • Kng of Prussa, PA (13 miles from Exton, PA)
  • 7 days ago
  • Kng of Prussa, PA (13 miles from Exton, PA)
  • 7 days ago

Customer Service Representative - ($17.00/ hour) Our client is a large industrial distribution and manufacturing company looking for a Customer Service Representative....

Powell Customer Service Associate : Corporate Headquarters, Swedesboro, New Jersey

  • Swedesboro, NJ (24 miles from Exton, PA)
  • 8 days ago
  • Swedesboro, NJ (24 miles from Exton, PA)
  • 8 days ago

Customer service experience. Distribution or supply chain experience. Ability to navigate Powell systems and warehouse operations....

Demographic Data for Exton, PA

Moving to Exton, PA? Find some basic demographic data about Exton, PA below.


Local
National
18,808
1,404
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Exton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Exton, PA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Exton, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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